Strategic Plan |
We’ve invested time in understanding our current and future customers better and what it is that people will want from us in the future. |
Customer |
We increased the depth of our customer knowledge on our journey to become a truly customer-centric organisation. |
Quality Accreditation |
Our ‘Rehabilitate and recover via early intervention’ initiative received a Better Practice Award from the Australian Aged Care Quality Review Agency. |
Innovation Approach |
We adopted an approach to Innovation that is driving meaningful value adds and new business opportunities. |
Advocacy |
We continue to challenge stereotypes associated with ageing. |
Major Projects |
Major Projects including Repat and ViTA services. |
Housing Solutions |
We have created new housing models with real points of difference, based on the research we have done with customers. |
High Care Anywhere |
We offered a range of High Care solutions to meet the individual needs of our diverse customers including Home Care 17, Respite, Transition Care and Healthy Ageing. |
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Good Lives Magazine
As every year, Anzac Day was marked with services across the ACH Group Community to pay respect.
🌹 At Kapara, a moving Anzac Day service was facilitated by Major Reno Elms from the Salvation Army. Reno has been volunteering at Kapara for the last eighteen years. As noted by Michelle, Community Connector Lead, this year had the biggest turnout, with over sixty residents and family members in attendance.
🌹 At Highercombe, Sam proudly read a reflective poem during the Anzac Day service, while other residents, including veterans Stephen and Fred, also reflected on the importance of showing respect.
🌹 It was a drizzly and cold morning for the dawn service at McLaren Vale Memorial Park, but Karen, Group Planner at Colton Court, reflected that it was wonderful and emotional, as always.
🌹 At West Park, Goolwa RSL members facilitated the Anzac Day service for residents and families. Wreath-making and baking Anzac biscuits were also part of the activities to commemorate Anzac Day.
Thank you to all who joined this important commemoration across ACH Group.
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