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Payment options & FAQs

Your options explained. 

Finding support to continue to live the life you want to live can sometimes be confusing and it’s not always easy to understand what is available and how to access it.

An ‘entry level’ program which gives you access to basic support services such as help around the home, assistance with shopping, respite, allied health, access to social activities and more. ACH Group can help to access these government subsidised services, even lodging a referral for an assessment from My Aged Care on your behalf. 

CHSP

When you need more support, a Home Care Package gives you access to a ‘package’ of services. There are four levels of packages to meet your individual needs. A dedicated Advisor will work with you and your support network (if appropriate) to design and deliver a range of services to meet your needs and help you to get the most out of your package. When you choose a Home Care Package with ACH Group, you will have peace of mind that you can remain living independently at home, with the right support, delivered by a reputable provider with fully vetted and trustworthy staff. 

HCP

We can support you within your NDIS Plan to access services through your core support, capacity building and capital support budgets. Depending on individual needs, all three budgets can be used to access various ACH Group services. Core support budgets can be utilised for personal, social and group supports, while capacity building and capital support budgets can assist with allied health services and assistive technology (occupational therapy).

NDIS

If you are looking to downsize to a more manageable lifestyle, ACH Group has a range of retirement living units in desirable and convenient locations close to public transport, shops and community facilities nearby. R

If you require a safe and secure place to continue to live well, ACH Group has eight residential care homes each with their signature features, supported by registered nurses, allied health specialists, lifestyle and hospitality staff and specifically trained Care Workers.

The Aged Care Assessment is a program that assesses the care needs of older people and helps them gain access to the most appropriate type of care, including Home Care packages and residential living services.

Speak to your GP or health professional or phone ACAT on 1800 200 422.

Consumer Directed Care (CDC) is the approach to delivering Home Care. The Consumer Directed Care approach puts you – the customer – in the driver’s seat if you wish.

You have a lot more opportunity to say how the funds available to you are used, so that you can access care, services or programs that will enhance your quality of life.

From 1 July 2015, in order to access most government subsidised services, you must first be registered with My Aged Care.

My Aged Care is an Australian Government initiative, and comprises a website and contact centre. My Aged Care team is there to provide you with information about different types of aged care services.

ACH group can assist you to access My Aged Care and help you navigate through this process, including lodging an inbound referral on your behalf.

For more details, visit myagedcare.gov.au or call 1800 200 422.

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Information Guide

Good Lives

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3 days ago
ACH Group

Congratulations to Support Worker, Nikki who this week received her 20 year Service Award from ACH Group!

Currently working with home care customers in the east of Adelaide, Nikki says " I love my job! What motivates me to come to work every day is knowing that I can support customers and make a difference in their lives. I also have a very supportive team which makes my job easier."

Pictured below with Service Delivery Team Leader East, Mel. On behalf of everyone at ACH Group, thank you Nikki for all your hard work and dedication in supporting older people to live good lives.
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Congratulations to Support Worker, Nikki who this week received her 20 year Service Award from ACH Group!

Currently working with home care customers in the east of Adelaide, Nikki says  I love my job! What motivates me to come to work every day is knowing that I can support customers and make a difference in their lives. I also have a very supportive team which makes my job easier.

Pictured below with Service Delivery Team Leader East, Mel. On behalf of everyone at ACH Group, thank you Nikki for all your hard work and dedication in supporting older people to live good lives.

Comment on Facebook

Congratulations Nikki 🎉

Congratulations Nic well done you legend

Congratulations Nick xx

Congratulations!! Awesome contribution. To another 10 years xx

Wow Nikki, ACH Group are very fortunate to have you. 20 years is an amazing contribution!

Congratulations, that’s fantastic xxoo

Congratulations Nick xx

Congratulations Nicola ❤️

Well done 20yrs congratulations

Congratulations Nikki

Congratulations Nikki

Congratulations Nikki. I know your hard work is much appreciated

Well done dear daughter.x

Thanx everyone

Whoo hoo…how much you get?

Well done !

View more comments

3 days ago
ACH Group

Resident Profile - Meet Petrie

Petrie has lived and travelled around Australia and overseas much of her life. Petrie was living in Holland before coming back to Australia again a few years ago to be close to her family here again. Petrie had been used to living in big houses with gardens but also in high-rise and apartment buildings in many different cities. She was very pleased to discover a similar apartment lifestyle option for her retirement when coming back to Adelaide. When she found Spence on Light, she fell in love with everything it offers: the cosmopolitan location, the beautiful sunset views from her balcony, the contemporary design of the apartment and friendly neighbours.

Petrie added “I don’t like traffic and I am used to good public transport, so this suits my lifestyle and not needing a car. I’m still working part time for myself and for the University of Adelaide which is walking distance. As I live on the top floor of Spence on Light, I feel as if I now have my own little penthouse.”

Petrie loves having easy access to all that Adelaide CBD has to offer culturally, plus the social interaction with other residents, but also enjoys her own space. She said “The beauty of living in an apartment is that you can be apart when you want to be. It’s so private and yet secure here!”
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Resident Profile - Meet Petrie 

Petrie has lived and travelled around Australia and overseas much of her life. Petrie was living in Holland before coming back to Australia again a few years ago to be close to her family here again. Petrie had been used to living in big houses with gardens but also in high-rise and apartment buildings in many different cities. She was very pleased to discover a similar apartment lifestyle option for her retirement when coming back to Adelaide. When she found Spence on Light, she fell in love with everything it offers: the cosmopolitan location, the beautiful sunset views from her balcony, the contemporary design of the apartment and friendly neighbours. 

Petrie added “I don’t like traffic and I am used to good public transport, so this suits my lifestyle and not needing a car. I’m still working part time for myself and for the University of Adelaide which is walking distance. As I live on the top floor of Spence on Light, I feel as if I now have my own little penthouse.” 

Petrie loves having easy access to all that Adelaide CBD has to offer culturally, plus the social interaction with other residents, but also enjoys her own space. She said “The beauty of living in an apartment is that you can be apart when you want to be. It’s so private and yet secure here!”
5 days ago
ACH Group

Located in the middle of McLaren Vale and surrounded by vineyards, ACH Group's Colton Court residential care home offers a welcoming and community feel where you can continue to live well. The cottages at Colton Court enable residents to live an almost independent life with their own living area, kitchen, bathroom, separate laundry and a private garden.

The highly qualified team of specialists including nurses, podiatrists, allied health professionals, speech pathologists, and dietitians offer individualised care to residents. With a focus on healthy ageing, there are plenty of social and wellbeing activities such as intergenerational programs with the local schools and kindergartens, book club, and singing.

Learn more: achgroup.org.au/location/mclaren-vale-residential-care-home/
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