How to access help at home
Commonwealth Home Support Program
The Commonwealth Home Support Program (CHSP) is an ‘entry level’ program for people aged 65 years and over, providing basic level care needs and support for people to stay living at home longer.
ACH Group provides a range of services to maximise people’s independence by providing high quality basic home support services including domestic help, personal care, social experiences, allied health, respite and transport.
If you are eligible, you are expected to contribute to the cost if you can afford to. We will discuss fees with you before arranging services. CLICK HERE to download our current price list.
To apply, you will be referred for assessment to the Regional Assessment Service (RAS) who may conduct a face to face assessment before recommending services under the Commonwealth Home Support Program. ACH Group can help assist with lodging a referral for an assessment from My Aged Care on your behalf.
STEP 1 - Contact ACH Group on 1300 22 44 77
We will request that a representative from My Aged Care contacts you to start the process.
STEP 2 - My Aged Care Assessment
My Aged Care will contact you to understand your needs and recommend services for you. This will include a phone screening and a face to face assessment, if required.
STEP 3 - Ask for ACH Group to deliver your services
If you would like ACH Group to provide your service(s), simply tell your assessor and they will contact us to arrange. Alternatively, ask for a referral code and call us back on 1300 22 44 77.
STEP 4 - Book your service
We will contact you to determine when you would like your service(s) delivered.
