We listen and support you to navigate your options.
As trusted leaders in aged care for over 65 years, at ACH Group we pride ourselves on listening closely, to find out what would really make a difference to your life.
If you’ve started thinking about what you might need in the future to help you live a good life, or you need services now, our friendly, experienced staff are on hand 7 days a week to assist.
Along with offering general information about ACH Group services, we also have some specific advisory products on a range of topics that give expert advice to meet your needs:
Don’t know where to start or what support is available? Want someone to help you with the leg work? If you need some hands-on help, Aged Care Navigator can assist with:
– Finding and navigating your options to achieve the right solutions – Offering information about how to access and make the best of home support services
– Planning for the future including alternative accommodation options
– Facilitating pathways to residential care
– Understanding the financial implications and completing the paperwork
– Advocacy to access supports and services
– Dealing with complex situations and where family may not be closely involved
– Supporting families at a distance or who are time poor.
Who would make decisions for you about your finances, medical care and personal wishes if you couldn’t speak for yourself? Would they be clear about what you want? Our experienced staff can help with:
– Knowing where to start and opening the conversation
– Completing your Advance Care Directive and Enduring Power of Attorney
– Exploring what matters to you and documenting your preferences clearly
– Independent advice and facilitating sensitive conversations
– Facilitating family discussions if needed, to leave no element of doubt
– Providing additional follow up if required, including assistance to get the paperwork signed and distributed.
Live safely and independently at home with the help of Smart Technology. Our Smart Technology Occupational Therapists will match the latest technology to your needs, and our coaching service makes sure you get the most out of your device. Technology can assist to connect you with family and friends online, prompt and remind, automate or voice activate household appliances or give you confidence to get out and about. For people living with dementia, technology can support memory, safety and brain health.
End of life can be stressful and emotional and it can be hard to know where to start with planning the right care to ensure a dignified and seamless experience. Together with our experienced and skilled registered nurses, you and your support network will receive advice on:
– Coping with changes to life and circumstance
– Understanding the palliative care process and what to expect
– Managing your changing health needs
– Making referrals to other health care agencies as required
– Liaising with other service providers to secure additional services that meet your needs
– Advocacy to ensure you maintain a level of independence in your care and decision making
– Links to other services such as home help, financial and counselling support
– Liaising with your GP and care
team to ensure continuity of
your care.
Concerned about a family member who has dementia or memory loss? Worried about your own memory? ACH Group’s Dementia Advisory can support you, your family member or friend with:
– Getting a diagnosis and accessing services
– Staying healthy and living well while dealing with the challenges of dementia
– Coping with changes to your independence and relationships
– Modifying your home and routines to make life easier
– Using technology to aid memory, independence and safety
– Practical ideas and solutions to everyday challenges
– Securing reliable and dependable supports and services
– Education in managing the symptoms of the disease and changes in behaviour
– Keeping you connected to your community
– Planning for the future.
Are you going through a difficult time or need help understanding a recent change in your life? Our social worker can provide professional support and guidance with:
– Helping you work through and understand complex situations
– Counselling to assist you to adjust to health issues, through grief and loss or with future planning
– Advice and mediation to support you to discuss your care with family
– Advocacy to help you access and connect with other services.
