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Our Culture

We appreciate that a good culture not only benefits our workforce but also benefits customers and residents, their families and the broader community.

ACH Group’s strong culture enables us to achieve our purpose, supporting older people to live good lives, by guiding and uniting us, challenging us to do our best, making a difference to the lives of customers and residents every day.

Our staff love what they do, aren’t afraid to take action, put their hands up for challenges and celebrate the uniqueness of everyone in our community. These four Service Behaviours guide us in all that we do, and ensure that the best in our workforce brings out the best in us.

The best in you brings out the best in us ACH Group principles

Equity and Diversity

ACH Group is non-denominational, not for profit organisation, that welcomes everyone; customers, residents and members of the workforce, as an individual, acknowledging and respecting all cultural backgrounds, religious and spiritual beliefs and practices, sexual orientation and gender identity.

We believe that supporting equity and diversity principles ensures the best possible outcomes for all members of our community.

We are proud of our diverse workforce with around 45% of employees born overseas and 30% speaking a first language other than English, reflecting the amazing array of cultures that make up Australian communities.

If you are looking for a rewarding career, in a welcoming and supportive culture, then view our current opportunities to see what roles may suit you.

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Home Care Packages

Good Lives Magazine

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23 hours ago

❓ FAQ – When changing my Home Care Package provider to ACH Group, will my unspent funds transfer with me?

✅ Yes, any unspent funds, or fees paid in advance will be transferred. This must occur within 70 days of your agreed end date with your previous provider.

Ready to take the next step? Request a call with our Welcome team 👉 bit.ly/3BNlPhQ
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❓ FAQ – When changing my Home Care Package provider to ACH Group, will my unspent funds transfer with me?

✅ Yes, any unspent funds, or fees paid in advance will be transferred. This must occur within 70 days of your agreed end date with your previous provider.

Ready to take the next step? Request a call with our Welcome team 👉 https://bit.ly/3BNlPhQ

1 CommentComment on Facebook

I think this is so important to clarify but true with any provider not just ACH. Customer choice is so important in this decision making process