Ray joined ACH Group in December 2016, bringing an enviable record in senior health leadership roles, both in the United Kingdom and Australia.
He led the SA Ambulance Service from 2008-2013, helping to implement a number of innovative initiatives. During 2012 he also took on the management of three SA Health agencies: SA Pathology, SA Pharmacy and SA Imaging.
In his most recent role as CEO of NSW Ambulance, Mr Creen set a bold and exciting direction for the organisation that set an agenda of modernised service delivery, cultural change and values-based leadership.
He is well known for his ability to develop excellent working relationships and is regularly called upon to offer advice and consultancy on leadership, performance improvement and cultural transformational change.
General Manager Health and Community Services
Anne-Marie joined ACH Group as General Manager Health and Community Services in February 2011 and leads a team responsible for a number of diverse programs that actively support people living in the community with a commitment to promoting a Good Life through a focus on good health and remaining active.
Anne-Marie is a Physiotherapist with a Masters degree in Health Administration. She has held executive and operational management positions in community care and health services previous to her appointment at ACH Group.
Anne-Marie is a winner of the 2011 Australasian College of Health Service Management prize for best thesis in the Masters of Health Administration program at Flinders University and also the winner of the SA Health prize in Health Administration for the highest grade point average in a Masters program in the health and health management arenas.
Frank was appointed as CEO from January 2019 with a previous record in organisational transformation and cultural change leadership, and a focus on customer centricity.
Frank is passionate about implementing innovative best practice from other industries and countries and he has previously been instrumental in changing and leading the client centric functions at PwC Australia and in the Netherlands, his country of origin.
An active community contributor, Frank holds various Board roles and has been appointed as the Honorary Consul for the Kingdom of the Netherlands in South Australia and Northern Territory.
General Manager Service Design
Trudy is a registered nurse and an educator in aged care. She has held management positions in the acute sector and held a position as Director of Care of three aged care facilities concurrently.
Previously working in a community setting with an education focus on diabetes management and aged care, as well as lecturing at both TAFE and with private RTOs over the last ten years has brought her two passions together.
Trudy’s role and experience as project manager on ViTA will be invaluable in bringing capital projects together, such as Healthia, together with design of models of care and service that will see ACH Group succeed into the future.
Prior to her current position, Trudy was General Manager Customer Care (Acting CEO July 2018 – January 2019) at ACH Group which encompassed all residential care facilities and health and community services at ACH Group, leading and fostering change in this environment.
General Manager People, Culture and Business Quality
Nichole leads a team responsible for ensuring that each member of our 1700-strong workforce has an employee experience that can only be felt at ACH Group.
With a Master’s Degree in Business and qualifications in Management Psychology and Human Resources, she has extensive experience in strategic and operational initiatives and working with organisations to achieve their objectives through people.
She is a recognised leader in management transformation, organisational development and human resources.
During her career Nichole has been recognised for her challenging, thought-provoking style which enables leadership teams to understand the impact of their day-to-day behaviours.
Nichole has held senior management positions within private sectors, including multinational retail and professional services.
Chief Information Officer
Craig joined ACH Group in November 2018 and leads the Digital Services division. His technology career spans over 25 years with a blend of public and private sector experience built on the challenges of providing world class technology services of significant scale in cost contained, challenging and ever changing environments.
He has extensive hands-on CIO, programme delivery and business leadership experience including large scale ICT transformation gained within Australia and the UK across the Financial Services, Health and Education industries. He can evaluate and overcome business challenges, specialising in IT Strategy and Operations, Technology Transformation and Service Management.
He holds an MBA from Edinburgh Napier University, Six Sigma Certification and is a Graduate Member of the Australian Institute of Company Directors.
Craig has a passion for technology and believes that it will make a significant contribution towards the ongoing success of ACH Group and its customers.
General Manager Service Delivery
Leah joined ACH Group in June 2019 as an experienced executive and operations leader. She is a Graduate of the Institute of Company Directors (GAICD) and has proven experience in aged care and health sectors in leading operations of complex services, strategic thinking, effective financial management and efficient delivery of change initiatives.
Leah’s role focus’ on continuous improvement as ACH Group continue to deliver service excellence to our customers.
Her passion is about all things consumer and community engagement. Leah is also connected to the broader Health sector. She holds a consumer representative role on the SAMHRI Beat Cancer Committee and a long-standing connection to Health Consumer Alliance (HCA).