Frank is passionate about truly making a difference in people’s lives. His focus is on ensuring that all members of the ACH Group workforce love what they do and that customers live a good life.
Having previously led client centric functions at PwC Australia and in the Netherlands, his country of origin, Frank believes in looking to best practice in other industries and countries to drive continual organisational improvement.
An active community contributor, Frank holds roles on a range of boards and is the Honorary Consul for the Kingdom of the Netherlands in South Australia and the Northern Territory.
Chief Information Officer
Spanning 25 years, across public and private sectors, Craig’s career has been built on the challenges of providing world class technology services of significant scale, in cost contained and ever-changing environments.
With extensive hands-on CIO, programme delivery and business leadership experience in Australia and the UK, Craig has the ability to evaluate and overcome business challenges, specialising in IT Strategy and Operations, Technology Transformation and Service Management.
Craig is a Graduate of the Australian Institute of Company Directors and holds a Six Sigma Black Belt Certification and an MBA from Edinburgh Napier University. The combination of his experience, education and drive ensures that technology will make a significant contribution towards the delivery of ACH Group’s strategy.
General Manager Legal and Governance
Specialising in corporate and commercial law, risk management and governance, Ella has worked as a corporate lawyer in a variety of industries for over a decade.
After gaining a Bachelor of Arts and a Bachelor of Health Science from Adelaide University, she completed a Bachelor of Law and Legal Practice from Flinders University, an MBA from Torrens University, a Certificate of Corporate Governance from the Australian Institute of Governance and is a member of the Australian Institute of Company Directors.
General Manager Service Delivery
Leah has a wealth of experience in the aged care and health sectors, leading operations of complex services, providing strategic thinking and effective financial management as well as ensuring the efficient delivery of change initiatives.
A Graduate of the Institute of Company Directors, her passion is to drive continuous improvement in order to deliver service excellence to our customers.
Beyond her work with ACH Group, Leah is also connected to the broader health sector as a consumer representative on the SAMHRI Beat Cancer Committee and has a long-standing affiliation with the Health Consumer Alliance (HCA).
General Manager Customer Experience and Growth
Mat’s passion in life and in work is to be a positive force in the lives of others.
With a career spanning nearly 30 years, Mat has held senior positions across a range of sectors in Australia and the UK, finding his true home in leading purpose driven organisations in health, disability and aged care.
A customer led, digital and transformation leader, he has a track record of creating and delivering customer experience excellence, driving strong operational fundamentals, with the ultimate goal of supporting people in vulnerable communities.
He strongly believes that the most important ingredient for a purpose led organisation in delivering exceptional customer experiences is its people.
Chief Financial Officer
Stephen brings extensive leadership experience from a number of industries, including financial services, rail and elite sport. His focus is on developing great businesses, great people and great teams utilising his skills in strategy development and implementation, business planning and financial management.
A Fellow of the Chartered Accountants Australia and New Zealand, Stephen has a strong social conscience and is passionate about providing people of all ages and abilities the opportunity to live the life that they choose.
General Manager Service Design
Ivy Diegmann is a business transformation and communication specialist who believes in the power of words and community to change the narrative around ageing, disability and vibrant communities. With a background in finance and property management Ivy moved from the public sector to aged care in 1994 and has worked across the non-government and local government sectors spanning housing, residential, health and community services.
Ivy leads a portfolio spanning innovation, strategic partnerships, cultural diversity, dementia and disability with a focus on designing of new service models that support ACH Group’s Good Lives philosophy.