Your Feedback Matters
Simply fill in your comments and details (optional) using this form.
Alternatively, feedback can be provided to us in a number of ways:
- Complete the reply-paid ‘Your Feedback Matters’ form located at all ACH Group sites and submit by placing it in one of the feedback form boxes on site or post it back to us at no cost.
- Speak with a staff member in person
- Telephone 1300 22 44 77 and speak to one of our staff members
- Send a letter to PO BOX 646 Torrensville Plaza Torrensville SA 5031
Learn more about what happens to your feedback. To submit feedback anonymously, please leave the ‘Name’ field blank.
By submitting this form and/or subscribing to receive our digital Good Lives magazine, news and events, you are agreeing to our Privacy Policy.
Learn about our Whistleblower Policy, and Feedback and Complaints Policy
Download: Whistleblower Policy [.pdf]
Download: Feedback and Complaints Policy [.pdf]
Interpreter and advocacy services
For Interpreting services, please refer to achgroup.org.au/interpreter-services
Information on free aged care advocacy, disability advocates or how to escalate your complaint to an external agency can be found at achgoup.org.au/complaints or 1300 22 44 77.
