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Information for residents, customers and community

The health and safety of our community is ACH Group’s priority. We are dedicated to protecting residents, customers and workforce.

Site Entry Requirements 

  • Due to the recent increase in COVID-19 cases, ACH Group has reintroduced Rapid Antigen Testing as a site entry requirement, effective 16 November 2023.
  • Each visitor must sign in and out individually, and complete the declaration truthfully, on the digital Loop Kiosk.
  • A reminder that children of all ages can visit ACH Group residential care homes.

Please do not visit an ACH Group Residential Aged Care Home (or Health Studio) if you:

  • Have tested positive for COVID-19 and for 7 days after you tested positive
  • Have any cold or flu-like symptoms, including; fever (37.5C or higher), cough, sore or scratchy throat, shortness of breath, runny nose, loss of smell or loss of taste
  • Are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
  • Live in a household with a person who is currently self-isolating; and/or
  • Are waiting for a COVID-19 test result.

Other ways you can protect yourself and others are:

  • Stay up to date with your recommended vaccinations, including COVID-19 and Influenza
  • Take a rapid antigen test before visiting to ensure you are not spreading COVID-19
  • Wear a mask
  • Frequently wash your hands thoroughly for at least 20 seconds with soap and water or clean your hands using an alcohol-based hand rub.
  • Cover your nose and mouth when coughing and sneezing with a tissue or a flexed elbow
  • Maintain physical distancing.

Further COVID-19 Information

SA Health Current Direction details

Please visit the SA Health COVID-19 website for the latest COVID-19 information.

SA COVID-19 Information Line

The SA COVID-19 Information Line 1800 253 787 is available to South Australians and provides local information on COVID-19 to the general public from 9am to 5pm, 7 days a week.

SA Health Website

For general information about Coronavirus (COVID-19), visit the Australian Government Department of Health website.

National Coronavirus Helpline

For information about COVID-19 and vaccines call the National Coronavirus Health Information Line 1800 020 080. This service runs 24 hours a day, seven days a week.

Information Sheet: It’s OK To Have Home Care

The Australian Government Department of Health has published an information sheet about home care guideline during COVID-19. View or download the info sheet.

SA COVID-19 Mental Health Support Line – Call 1800 632 753

For mental health support by phone and video in relation to COVID-19, contact the SA COVID-19 Mental Health Support Line by calling 1800 632 753, available 9am to 5pm Monday to Friday. days a week).

Translation Services

If you require translating or interpreting services, call TIS National Service 131 450.

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Home Care Packages

Good Lives Magazine

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
3 days ago

We are very pleased to share that Linda Feldt has been appointed CEO of ACH Group.

Our Chair, Imelda Lynch, made the announcement today on behalf of the Board.

Imelda said the board had been extremely impressed with Linda’s performance as interim CEO for the past five months, and across her nine years with ACH Group.

“Linda’s strong leadership of our workforce, and connection customers and other stakeholders, is exceptional,” Imelda said. “She has led business and operating model transformation to meet evolving regulatory requirements ensuring our customers are at the heart of everything we do.

“Linda is steering our organisation in the right direction, increasing our capability and capacity to support South Australians to age well.”

Linda said she was excited and privileged to have the opportunity to lead ACH Group.

“Every day I am inspired by our customers, residents and workforce,” she said. “Having the chance to lead ACH Group into our next phase of growth, with a focus on wellness, innovation and connected communities, is hugely exciting.

“As ACH Group continues to adapt and evolve, I am very optimistic about the potential to help older people live their best life.”

Read more here: bit.ly/49oYb6w
... See MoreSee Less

We are very pleased to share that Linda Feldt has been appointed CEO of ACH Group.

Our Chair, Imelda Lynch, made the announcement today on behalf of the Board.

Imelda said the board had been extremely impressed with Linda’s performance as interim CEO for the past five months, and across her nine years with ACH Group.
 
“Linda’s strong leadership of our workforce, and connection customers and other stakeholders, is exceptional,” Imelda said. “She has led business and operating model transformation to meet evolving regulatory requirements ensuring our customers are at the heart of everything we do. 
 
“Linda is steering our organisation in the right direction, increasing our capability and capacity to support South Australians to age well.”

Linda said she was excited and privileged to have the opportunity to lead ACH Group.

“Every day I am inspired by our customers, residents and workforce,” she said. “Having the chance to lead ACH Group into our next phase of growth, with a focus on wellness, innovation and connected communities, is hugely exciting.

“As ACH Group continues to adapt and evolve, I am very optimistic about the potential to help older people live their best life.”
 
Read more here: https://bit.ly/49oYb6w

23 CommentsComment on Facebook

Huge congrats Linda and thoroughly deserved 👏I’m looking forward to the exciting times ahead for ACH Group.

This is great news! Congratulations Linda! I know this is the very best outcome for ACH and our customers. Very well deserved.

Congratulations Linda! Exciting times ahead for the organisation 😊

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