The health and safety of our community is ACH Group’s priority.
We are dedicated to:
- Protecting residents, customers and workforce by minimising the spread of COVID through our community as much as possible.
- Ensuring we are prepared if any member of our community has tested COVID positive, so we can contain the virus and care for those infected.
The health and safety of our community is ACH Group’s priority. There are a number of measures we have implemented to provide our community with further protection:
- ACH Group has mandated the COVID vaccine and booster for our whole workforce.
- A number of measures are in place for visitors to ACH Group residential care homes. Please refer to the ‘Site Entry Requirements’ tab for full details.
- A COVID screening process in place before an in-home service is delivered and before entry into any ACH Group location.
- ACH Group staff are skilled in infection control and the use of PPE.
Residential Care
The following measures are in place for visitors to residential care homes.
- Surgical masks and goggles/ face shields are a requirement for the duration of your visit to an ACH Group Residential Care Home. Children aged under 12 years are exempt from mask and goggle/face shield wearing. Masks and goggles/ face shields are available at reception.
- Visitors who have had COVID or are a close contact cannot enter a residential aged care home for 7 days after their first positive test or from the last day someone in their household tested positive for COVID.
- Visitors aged 12 and over must show a negative RAT, taken on the day of the visit, prior to entry. Your RAT can be done at your home or on arrival at the care home. If visitors have recently been COVID positive (within 28 days), evidence of the positive date is to be shown to determine clearance and a RAT is not required.
- Visitors awaiting COVID test results are not to enter an ACH Group residential care home until they have a negative result.
- Each visitor must sign in and out individually, and complete the declaration truthfully, on the digital Loop Kiosk.
- A reminder that children of all ages can visit ACH Group residential care homes.
Further COVID-19 Information
SA Health Current Direction details
Please visit the SA Health COVID-19 website for the latest COVID-19 information.
SA COVID-19 Information Line
The SA COVID-19 Information Line 1800 253 787 is available to South Australians and provides local information on COVID-19 to the general public from 9am to 5pm, 7 days a week.
SA Health Website
For general information about Coronavirus (COVID-19), visit the Australian Government Department of Health website.
National Coronavirus Helpline
For information about COVID-19 and vaccines call the National Coronavirus Health Information Line 1800 020 080. This service runs 24 hours a day, seven days a week.
Information Sheet: It’s OK To Have Home Care
The Australian Government Department of Health has published an information sheet about home care guideline during COVID-19. View or download the info sheet.
SA COVID-19 Mental Health Support Line – Call 1800 632 753
For mental health support by phone and video in relation to COVID-19, contact the SA COVID-19 Mental Health Support Line by calling 1800 632 753, available 9am to 5pm Monday to Friday. days a week).
Translation Services
If you require translating or interpreting services, call TIS National Service 131 450.
Tips to stay healthy during the pandemic
It’s more important now than ever to take care of your mental health and wellbeing in challenging times like these. We share our 7 tips to stay healthy during the pandemic.
