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Alternatively, feedback can be provided to us in a number of ways:

  • Complete the reply-paid ‘Your Feedback Matters’ form located at all ACH Group sites and submit by placing it in one of the feedback form boxes on site or post it back to us at no cost.
  • Speak with a staff member in person
  • Telephone 1300 22 44 77 and speak to one of our staff members
  • Send a letter to PO BOX 646 Torrensville Plaza Torrensville SA 5031

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Information on free aged care advocacy, disability advocates or how to escalate your complaint to an external agency can be found at or 1300 22 44 77.

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