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Home Care Packages

Now: Support at Home

From 1 November 2025, the Australian Government is introducing the new Support at Home program, a significant change designed to make accessing in-home aged care simpler, more flexible, and truly responsive to your unique needs.

This program replaces the existing Home Care Package (HCP) Program and the Short-Term Restorative Care (STRC) Programme.

If you are currently receiving a Home Care Package, you will transition to the Support at Home program.

Your services will continue, but the way they are funded and managed will change to a streamlined model.

Whether you’re new to aged care or already receiving services through ACH Group, we’ll work closely with you to ensure you feel informed, confident, and supported through every step.

With ACH Group, you can access:

  • Allied Health Support: Physiotherapy, occupational therapy, podiatry, and more to support your health and mobility.
  • Everyday Living Assistance: Help with tasks like cleaning, gardening, meal preparation, and transport.
  • Personal Care: Dignified support with daily routines.
  • Social Connections: Opportunities to stay active and engaged in your community.

Ready to discover how we can support you?

Whether you’re exploring options for yourself or a loved one, our friendly team is here to answer your questions and guide you through the possibilities. Discover the ACH Group difference today.

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Support at Home Guide

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It’s often the little moments that create the strongest connections. 💫

At Kapara Residential Care Home, our Engagement Leads shared a joyful and uplifting session with Annie Harvey, Human Capability Speaker and Gelotologist (The STILL Effect), exploring mindfulness, presence and laughter therapy.

With plenty of smiles and shared laughter, the session offered simple, practical ways to pause, reset and reconnect - showing how small shifts can support calm, wellbeing and connection in everyday life. 😊

Our Engagement Leads play a vital role in helping residents feel engaged, valued and connected, especially for those living with dementia or experiencing social isolation. Experiences like this support the care, warmth and presence they bring into our homes each day. 🌻

🎉 A big thank you to Annie for sharing your insights, warmth and practical wisdom, Michelle Williamson, Community Connector Lead for organising the session, and to our Engagement Leads for the important work you do every day.
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