Home Care Packages – Guide

Now: Support at Home

From 1 November 2025, the Australian Government is introducing the new Support at Home program, a significant change designed to make accessing in-home aged care simpler, more flexible, and truly responsive to your unique needs.

This program replaces the existing Home Care Package (HCP) Program and the Short-Term Restorative Care (STRC) Programme.

If you are currently receiving a Home Care Package, you will transition to the Support at Home program.

Your services will continue, but the way they are funded and managed will change to a streamlined model.

Whether you’re new to aged care or already receiving services through ACH Group, we’ll work closely with you to ensure you feel informed, confident, and supported through every step.

With ACH Group, you can access:

• Allied Health Support: Physiotherapy, occupational therapy, podiatry, and more to support your health and mobility.
• Everyday Living Assistance: Help with tasks like cleaning, gardening, meal preparation, and transport.
• Personal Care: Dignified support with daily routines.
• Social Connections: Opportunities to stay active and engaged in your community.

Learn more about Support at Home and download a comprehensive Guide to Support at Home with ACH Group.