Introducing ACH Group’s first purpose-built small household care home.
Healthia is the first care home in Australia to implement the innovative US-founded Green House Project model of care, creating residential care with a difference.
Healthia’s village-like setting features eight single-story houses, each home to 12 residents.
At the heart of each home is a light-filled open-plan kitchen, dining and living space; it’s a welcoming area for residents to relax and spend time with family and friends. Private bedrooms with ensuite, lead to landscaped gardens shared by the household. Interested to learn more? Take a virtual tour of Healthia.
The small household design and the Green House Project care model enhances the ability to provide person-directed care and living for residents, where they determine their daily routine, supported by 24/7 care from qualified staff.
The home environment promotes relationships, independence and choice for residents, allowing them to enjoy the things they love to do in a supported environment.
Healthia is more than just care; it’s a community and a new age of aged care.
Download: Healthia | Residential Aged Care – information brochure
Interested to learn more? Make an enquiry today.
What residents tell us about living at Healthia
Residents have shared that they feel at home in Healthia’s innovative village setting with its eight small “houses”. They appreciate having a voice in how their house operates, including regular house meetings that encourage contributions from all residents.
Residents also value the genuine care and engagement shown by our highly skilled care team, to meet their needs.
A focus at Healthia has been to improve the mealtime experience. We partner with residents to understand their mealtime preferences, so they can be reflected in their experience. This includes resident tours of the hospitality services kitchen and ACH Group chefs dining with residents to listen to their feedback. These insights are used to shape seasonal menus, ensuring they align with residents’ taste and expectations.
ACH Group welcomes feedback
At ACH Group we welcome and actively seek out feedback. We listen and take action to personalise resident experience and deliver high quality care.
All feedback is an opportunity for ACH Group to improve services and how they are delivered. Residents and families can share insight into their experience by talking directly with the care team, as part of care plan reviews, at home meetings, or using the home’s feedback boxes.
ACH Group also receives feedback through the federal government’s Department of Health and Aged Care annual Residents’ Experience Survey. At Healthia, 17% of residents participated in the most recent survey.
Feedback can be provided at anytime using our online feedback form.
Star Ratings at Healthia
The Australian Government uses a Star Ratings system to guide older Australians and their representatives to make choices about aged care.
Learn more about Star Ratings.
A Star Rating of 3-stars or more indicates that a home is providing quality care for residents.
Healthia residential care home does not yet have a Star Rating as it has been operating for less than 12 months.