2015 overview - Good Lives for Older People

Strategic Plan	We’ve invested time in understanding our current and future customers better and what it is that people will want from us in the future.
Customer	We increased the depth of our customer knowledge on our journey to become a truly customer-centric organisation.
Quality Accreditation	Our ‘Rehabilitate and recover via early intervention’ initiative received a Better Practice Award from the Australian Aged Care Quality Review Agency.
Innovation Approach	We adopted an approach to Innovation that is driving meaningful value adds and new business opportunities.
Advocacy	We continue to challenge stereotypes associated with ageing.
Major Projects	Major Projects including Repat and ViTA services.
Housing Solutions	We have created new housing models with real points of difference, based on the research we have done with customers.
High Care Anywhere	We offered a range of High Care solutions to meet the individual needs of our diverse customers including Home Care 17, Respite, Transition Care and Healthy Ageing.

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Home Care Packages

Good Lives Magazine

ACH Group

22 hours ago

At Healthia, ACH Group’s first purpose-built small care home, innovation is driven by a deep sense of community and collaboration between residents, their families and staff.

The award-winning home is underpinned by the small home design and the Green House Project model of care which enhances the ability to deliver person-directed care and living for residents. With choice to determine their daily routine, supported by 24/7 care from qualified staff, it is often the small things we do that have the greatest impact on residents.

Listen to Danielle Gordon, Healthia’s Home Manager, as she invites you to have a look at what redefining aged care looks like. ... See MoreSee Less