Skip to content

Home Care Packages

Now: Support at Home

From 1 November 2025, the Australian Government is introducing the new Support at Home program, a significant change designed to make accessing in-home aged care simpler, more flexible, and truly responsive to your unique needs.

This program replaces the existing Home Care Package (HCP) Program and the Short-Term Restorative Care (STRC) Programme.

If you are currently receiving a Home Care Package, you will transition to the Support at Home program.

Your services will continue, but the way they are funded and managed will change to a streamlined model.

Whether you’re new to aged care or already receiving services through ACH Group, we’ll work closely with you to ensure you feel informed, confident, and supported through every step.

With ACH Group, you can access:

  • Allied Health Support: Physiotherapy, occupational therapy, podiatry, and more to support your health and mobility.
  • Everyday Living Assistance: Help with tasks like cleaning, gardening, meal preparation, and transport.
  • Personal Care: Dignified support with daily routines.
  • Social Connections: Opportunities to stay active and engaged in your community.

Ready to discover how we can support you?

Whether you’re exploring options for yourself or a loved one, our friendly team is here to answer your questions and guide you through the possibilities. Discover the ACH Group difference today.

Print or Share

Support at Home Guide

Watch our TV Ad

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

🌟 After 25 incredible years with ACH Group, John Opolski has recently retired to begin an exciting new chapter.

Executive Manager Property Ben Ward said, “As a much‑loved Community Grounds and Maintenance Officer, John has made a lasting impact, creating beautiful spaces in customers’ homes and forming genuine connections with them.”

“John will be greatly missed, but with exciting travel and retirement plans ahead, we wish him every happiness in this next chapter. Thank you, John.”

📸 Pictured third from the right, John is joined by members of the Property Team — Chloe Rolton, Craig Cooper, Simon Mudge, Jacqui Nelson, Craig Jensen and Robyn Brook — as they came together to celebrate him and share stories reflecting his warmth, kindness, passion and dedication.
... See MoreSee Less

🌟 After 25 incred