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Home Care Packages

Now: Support at Home

From 1 November 2025, the Australian Government is introducing the new Support at Home program, a significant change designed to make accessing in-home aged care simpler, more flexible, and truly responsive to your unique needs.

This program replaces the existing Home Care Package (HCP) Program and the Short-Term Restorative Care (STRC) Programme.

If you are currently receiving a Home Care Package, you will transition to the Support at Home program.

Your services will continue, but the way they are funded and managed will change to a streamlined model.

Whether you’re new to aged care or already receiving services through ACH Group, we’ll work closely with you to ensure you feel informed, confident, and supported through every step.

With ACH Group, you can access:

  • Allied Health Support: Physiotherapy, occupational therapy, podiatry, and more to support your health and mobility.
  • Everyday Living Assistance: Help with tasks like cleaning, gardening, meal preparation, and transport.
  • Personal Care: Dignified support with daily routines.
  • Social Connections: Opportunities to stay active and engaged in your community.

Ready to discover how we can support you?

Whether you’re exploring options for yourself or a loved one, our friendly team is here to answer your questions and guide you through the possibilities. Discover the ACH Group difference today.

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We also have the winners of the quarterly Service Moments Story Award!

This award recognises individuals or teams who champion our Service Behaviours of Love What We Do, Take Action & Responsibility, Put Our Hand Up for Challenges and Celebrate Uniqueness.

🏆The winners are Michael Dobie and Amy White, who were recognised for their leadership in developing ACH Group’s new Finger Food Guide. The guide enhances mealtime experiences by promoting independence and dignity, particularly for residents who find utensils challenging or enjoy handheld options. After extensive testing and feedback in collaboration with the Perry Park Memory Support Unit team, the guide was implemented across all residential care homes. It has since earned high praise from an independent assessor, who described it as a “fantastic, innovative tool” unlike anything seen in other organisations.

📸 Michael Dobie and Amy White are pictured here with Linda Feldt, CEO ACH Group.
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