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What is the Commonwealth Home Support Program?

The  Commonwealth Home Support Program (CHSP) is an entry level program for people aged 65 years and overproviding basic level care needs and support for people to stay living at home longer. 

ACH Group provides a range of services to maximise people’s independence by providing high quality basic home support services including domestic help, personal care, social experiences, allied health, respite and transport. 

Price list and eligibility

If you are eligible, you are expected to contribute to the cost if you can afford to. We will discuss fees with you before arranging services. Learn more about the CHSP price list and eligibility.

How to apply

To apply, you will be referred for assessment to the Regional Assessment Service (RAS) who may conduct a face to face assessment before recommending services under the Commonwealth Home Support Program.  

ACH Group can help assist with lodging a referral for an assessment from My Aged Care on your behalf. 

We will request that a representative from My Aged Care contacts you to start the process.

My Aged Care will contact you to understand your needs and recommend services for you. This will include a phone screening and a face to face assessment, if required. 

If you would like ACH Group to provide your service(s), simply tell your assessor and they will contact us to arrange. Alternatively, ask for a referral code and call us back on 1300 22 44 77. 

We will contact you to determine when you would like your service(s) delivered. 

Any questions or need more information about the Commonwealth Home Support Program? Contact us today.

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Congratulations to Amy White, Operations Manager of ACH Group’s Central Kitchen, who has been announced as a finalist in the 2026 HESTA Awards for Individual Leadership in Aged Care.

At ACH Group, we know that food and dining are an important part of the resident experience, influencing enjoyment, choice and confidence in care. Amy has been recognised for her leadership in enhancing these experiences across residential care homes, driving improvements in quality, consistency, and customer satisfaction.

Her initiatives include picture menus to support resident choice, kitchen tours and chef visits to homes, and specialist nutrition expertise for texture-modified meals.

Under Amy's leadership, resident satisfaction has increased, positive feedback from residents and families has grown, clinical outcomes have improved, and team culture within the Central Kitchen has strengthened.

We're proud to see Amy's passion, innovation and commitment to continuous improvement recognised on the national stage and wish her every success in the HESTA Excellence Awards.
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