What is the Commonwealth Home Support Program?

The  Commonwealth Home Support Program (CHSP) is an ‘entry level’ program for people aged 65 years and over, providing basic level care needs and support for people to stay living at home longer.

ACH Group provides a range of services to maximise people’s independence by providing high quality basic home support services including domestic help, personal care, social experiences, allied health, respite and transport.

Price list and eligibility

If you are eligible, you are expected to contribute to the cost if you can afford to. We will discuss fees with you before arranging services. Learn more about the CHSP price list and eligibility.

How to apply

To apply, you will be referred for assessment to the Regional Assessment Service (RAS) who may conduct a face to face assessment before recommending services under the Commonwealth Home Support Program. 

ACH Group can help assist with lodging a referral for an assessment from My Aged Care on your behalf.

STEP 1 - Contact ACH Group on 1300 22 44 77

We will request that a representative from My Aged Care contacts you to start the process.

STEP 2 - My Aged Care Assessment

My Aged Care will contact you to understand your needs and recommend services for you. This will include a phone screening and a face to face assessment, if required.

STEP 3 - Ask for ACH Group to deliver your services

If you would like ACH Group to provide your service(s), simply tell your assessor and they will contact us to arrange. Alternatively, ask for a referral code and call us back on 1300 22 44 77.

STEP 4 - Book your service

We will contact you to determine when you would like your service(s) delivered.

Any questions or need more information about the Commonwealth Home Support Program? Contact us today.

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ACH Group

23 hours ago

After 13 years, ACH Group farewells Board Members Celine McInerney and Julie Mitchell.

At ACH Group, we extend our sincere appreciation to outgoing Board members Julie Mitchell and Celine McInerney for their outstanding contribution, distinguished service and leadership. Their expertise, strategic insight, and commitment to the ACH Group purpose of Good Lives for Older People have been instrumental in shaping ACH Group, as well as enhancing our impact across South Australia.

As Deputy Chair and Chair of the Clinical and Customer Committee, Julie Mitchell has provided strategic advice that has been highly valued across the organisation. Her leadership has helped ACH Group elevate both clinical excellence and customer experience, ensuring that the needs, preferences, and voices of older people remain at the centre of every decision.

Julie’s extensive experience in communications has also supported ACH Group to position itself as South Australia’s leading provider of aged care services. A corporate social responsibility and communication specialist, Julie believes in the power of words and has a desire to change the narrative around ageing.

A respected governance and risk professional, Celine McInerney has played a pivotal role in strengthening ACH Group’s governance, ensuring that care, quality, safety, and respect are central to every decision and action. Her philosophy has always been that in aged care, good governance is not measured by compliance alone, but by the humanity embedded in every action — big and small.

Celine has also been a passionate advocate for the vital role our workforce plays in supporting Good Lives for Older People. She wanted to acknowledge the resilience, kindness, and professionalism of the ACH Group workforce, and her belief that our future rests in caring and capable hands.

Thank you both! ... See MoreSee Less