Skip to content

Frequently asked questions

Home Care Package (HCP) is now Support at Home

Understanding the new Support at Home Program

From 1 November 2025, the Australian Government is introducing the new Support at Home program, a significant change designed to make accessing in-home aged care simpler, more flexible, and truly responsive to your unique needs.

This program will replace the existing Home Care Package (HCP) Program and the Short-Term Restorative Care (STRC) Programme.

At ACH Group, we believe older people should be valued and respected, connected to their communities, and in control of their lives. We are committed to guiding you through these changes with trusted advice, continuity of care, and support that’s always tailored to you, ensuring your journey is as simple and stress-free as possible.

Learn more about Support at Home with ACH Group.

Contact us and we can help.

Print or Share

Request a call - banner links to a form

Support at Home Guide

Support at Home Guide

Watch our TV Ad

Watch our TV Ad
Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
Author Avatar
ACH Group
22 hours ago

🎓✨ Celebrating our 2025 Future Leaders Academy graduates!

Congratulations to this year’s incredible graduates! Your growth, confidence and leadership potential shone throughout the program, and we’re excited to see what you achieve next at ACH Group.

Our celebration included inspiring messages and certificate presentations from CEO Linda Feldt and Executive Manager People, Culture & Safety, Cher Lopresti. Participants also reflected on their leadership journeys, revisited their “Future Self” postcards, and shared the program elements that shaped them most - from Facet5 insights to mentoring and future leadership goals.

👏 Congratulations to all our graduates:
Ashwin Chikkondanahalli Thippa Reddy • Bianca Bouwhuis • Charissa McCluskey-Garcia • Chetana Koirala • Chloe Kajanto • Daniel Myers • Helen Banh • Jake Whelan • Jessica Tricker • Kalai Maruthachalam • Kaveesha Wickramaratne • Kent Chow • Nathan Shiell • Nipun Duggal • Pawan Rawal • Poonam Nepal • Rose Cantone • Sophie Gee • Tina Evangelou

📸 Pictured L–R: Tina Evangelou, Nipun Duggal, Helen Banh, Kaweesha Wickramaratne and Nathan Shiell ... See MoreSee Less

🎓✨ Celebrating
View on Facebook
· Share
Share on Facebook Share on Twitter Share on Linked In Share by Email
View Comments likes love 42 Shares: 0 Comments: 2

2 CommentsComment on Facebook