Celebrating Primary Health Care Nurses Day

ACH Group

It’s Primary Health Care Nurses Day! Today, 5 February 2025, we celebrate the incredible contributions of nurses in primary health care, including aged care and community, highlighting their valuable role in supporting the health of Australians outside of the hospital setting.

At ACH Group, we thank our team of over 300 dedicated nurses who support good lives for residents and customers. Among them are Registered Nurses Mani Singh and Helen Banh who highlight the vital and diverse roles nurses have in aged care.

Mani. nurse at ACH Group
Mani Singh
Helen, nurse at ACH Group
Helen Banh

Mani, a Care Manager at ViTA Residential Care Home, ensures residents’ care plans are delivered.

Helen, a Clinical Nurse Consultant, leads a team of 11 nurses who provide care in customers’ homes, including wound care, cognitive testing, and medication support.

To celebrate Primary Health Care Nurses Day, Mani and Helen have shared their passion for nursing and the impact they make on the lives of older people.

Why did you embark on a career in nursing?

Helen: “I think just about every nurse, no matter the setting, would say that you only get into this profession because you want to help people.”

Mani: “My passion for supporting older adults stems from a personal connection I felt I was missing growing up. Having never known my grandparents, I often found myself envious of those special relationships others had. This desire to form those connections led me to aged care.”

How does working in aged care differ from a hospital setting?

Helen: “The great thing about community nursing is that it focuses on improving and maintaining health in the long-term. We work with some customers three times a week for a year, so we have the privilege of really getting to know people and building meaningful trust and connection.”

Mani: “What I appreciate the most about working in aged care is the ability to work as part of multidisciplinary teams, collaborating with dementia care specialists, mental health professionals, general practitioners, and more.”

Why is your role rewarding?

Helen: “There is nothing quite like the feeling that you get when you know the care and support you have provided has made a positive difference in someone’s life. When you have those wins and you are able to put everything in place so that someone can continue to live in their own home safely – it really is a special feeling.”

Mani: “Every day, I wake up eager to come to work knowing that my efforts directly improve the residents’ lives.”

Thank you again to our amazing nursing staff!

Are you a nurse looking for a rewarding career in aged care? Explore our current job opportunities and join ACH Group today.

Opening hours and services over the festive period

Thank you for being part of our community as we continue to support older people to live good lives.

From everyone at ACH Group, we wish you a very happy and safe festive season.

Contact us

Our dedicated staff are on hand to take your call on 1300 22 44 77 between 7am – 6pm (ACST) every day, even on Christmas Day.

Health Studio

ACH Group Health Studios will close from Wednesday 25 December 2024, reopening on Thursday 2 January 2025.

Social groups and experiences

All regular  social groups and experiences will pause from Friday 20 December 2024, recommencing Monday 6 January 2025.

Rescheduling services

If you would like to cancel or reschedule services over the festive period – please call 1300 22 44 77.

Making payments

To make payments during this time, call 1300 22 44 77 with your credit card details.

Contact us for more information.

Innovative Health Studios keep ACH Group residents active and engaged

Health Services Team Leader Luke Mapunda at Healthia's Health Studio

ACH Group is making good health and wellbeing an easy choice for residents.

Over the past year, significant investments have been made to upgrade the health studios across all nine residential care homes. These studios are modern, welcoming, and fully equipped to support a wide range of physical abilities.

Health Services Team Leader Luke Mapunda explained, “We now have all the equipment needed for resistance, balance, and cardiovascular training. Regardless of residents’ physical ability, we can further focus on creating tailored programs for each individual.”

Residents benefit from both group exercise classes and personalised programs, using equipment that ranges from total-body NuStep cross trainers, recumbent bikes to balance beams and dumbbells.

Luke emphasised, “Our balance classes and individual sessions run across all homes. While many balance exercises require minimal equipment, having access to such a variety allows us to get creative and continually challenge residents as they progress.”

A powerful example comes from Highercombe Residential Care Home, where Physiotherapist Khanh Ta recalled a time when Margaret, one of the residents, experienced a fall, which led to a decline in her confidence and made it harder to stay active.

Through regular support, Margaret regained her confidence and rejoined social and gym activities.

Margaret shared, “The health studio has been a real turning point for me. Now, I have the motivation to stay active.”

Luke added, “At ACH Group, we focus not only on providing exercise but ensuring it’s delivered with the right intensity and progression to achieve meaningful results. With dedicated staff, advanced equipment, and tailored programs, we make sure residents are continually supported on their path to better health.”

ACH Group’s health studios represent a meaningful investment in resident wellbeing, showcasing the organisation’s commitment to fostering healthy, active, and connected lives for older people.

ACH Group’s refreshed look is here

ACH Group's updated logo application on an outdoor signage

We’re launching a refreshed brand and logo!

Our new logo is a fresh, modern look – reflecting the high-quality care and innovation ACH Group is known for.

Current core elements remain including the distinctive green and the page turn image that symbolises looking to the future and the possibilities for all as we age. These elements make the ACH Group brand well-known, resonate with our community, and reflect our purpose – Good Lives for Older People.

ACH Group updated logo explainer

The colour palette has also been expanded, strengthening ACH Group’s ownership of green and distinguishing us from many aged care providers.

ACH Group's expanded colour palette

The refreshed look introduced from mid-October 2024, replaces the former logo and branding that was developed 14 years ago. The need for a new logo was identified due to the evolution of ACH Group and the change in the aged care sector in the last decade.

You’ll see this new look on tv, social media, cinema screens, your way to work, and more.

ACH Group’s Social Experience Guide hits mailboxes

Maggie holding the ACH Group Social Guide

Maggie Brown’s mailbox vigil is over with ACH Group’s latest Social Experience Guide for October – March now hitting letterboxes.

The bi-annual guide offers a series of day tours, getaways, and regular social experiences for older South Australians.

For the past two years, Maggie has been a regular participant on day tours and getaways and has established a close-knit group of friends who regularly go away together.

“Just before the guides get released, our little group is constantly in touch to see who gets it first so we can get together and plan the trips we want to take,” she said.

“We always put on an afternoon tea and sit around the table and plan our getaways for the next six months.

“Guide delivery day is a great time of the year.”

The day tours and getaways in the guide are curated by ACH Group Event Planner Nichole Reilly who worked in the travel industry for more than five years with Flight Centre and Contiki Holidays.

Nichole said exciting new additions to the latest edition of the guide include a getaway to Broken Hill, Gather Round in the Barossa Valley and a five-night trip to Ballarat, Sovereign Hill and Daylesford.

“We put a lot of effort into curating our social offerings because we know how much joy it brings customers,” Nichole said.

“There is always a balancing act between bringing back old favorites and adding exciting new experiences and I think we’ve got the mix spot on in this edition.

“I can’t wait to hear stories from customers attending the experiences.”

Maggie said since becoming aware of ACH Group’s Social Experience Guide the travel bug had bitten her hard.
“Every trip I’ve had has been faultless and every part of the experiences I’ve been on have been five stars,” she said.

All experiences in the guide can be subsidised through the Commonwealth Home Support Program or funded by a Home Care Package.

To book, call 1300 22 44 77 and select option three from the voice menu. Please select this option even if you are an existing ACH Group customer.

The new Social Experience Guide is now available to view or download.

Social program gives Sandra new lease on life

Sandra talks to Linda about the joy of creating art.

Sandra Neuling, a retired Psychologist was looking for social interaction after the loss of her best friend.

Reaching out to My Aged Care, Sandra was delighted to find ACH Group’s widespread offering of social experiences.

“My friend and I did everything together and when she died it was like ‘what do I do now’,” she said.

“I just needed something as a social outlet, I didn’t need anything physical – just social.

“My Aged Care linked me into ACH Groups social program, which you can try for free, and I haven’t looked back since.”

On 30 April 2024, Sandra met with ACH Group CEO Linda Feldt at her weekly Art in Focus class at the picturesque Partridge House in Glenelg.

Artist Sandra shows her painting to Linda, ACH Group CEO
Artist Sandra Neuling and ACH Group CEO Linda Feldt

Sandra said to Linda that the art program had been a standout social experience for her.

“In school I was told I can’t do art and that had kind of stayed with me all my life,” she said.

“The teachers here are so great though; they are very clear that the purpose of the class is to have a good time and you don’t have to produce something that needs to be hung on a wall every week.

“We’ve been exposed to charcoal, water colour, acrylics – a huge range of different styles and as my confidence has grown, I’ve found that I have a bit of a flair for art.

ACH Group CEO Linda Feldt said Sandra was a perfect example of what ACH Groups extensive social program was aiming to deliver .

“Our social program is all about making as many outlets as possible for older South Australians to build their skills and connect with their communities,” she said.

“The most common feedback we get about our social program is that the social aspects are valued most.”

“People who attend these programs make friendships that last well beyond the class.”

“It is really special being able to meet people like Sandra and see the significant impact our social program is having in enriching lives.”

New research by Professor Susan Magsamen from John Hopkins has shown that the cognitive impact of doing art can extend a person’s lifespan by up to 10 years.

Learn about ACH Group’s range of social experiences, and how to access them.

Shaping Tomorrow, Together: ACH Group launches strategy

ACH Group has today launched its new strategy Shaping Tomorrow, Together to deliver on the vision of Good Lives for Older People.

Shaping Tomorrow, Together represents a bold new strategy to invest in ACH Group’s services, people and assets, ACH Group Chair Imelda Lynch said.

Ms Lynch said, “Shaping Tomorrow, Together positions ACH Group at the forefront of aged care in Australia. Partnering with customers, building connections to support people to age the way they want, how they want,”.

“Truly knowing people, taking the time to listen and understand what is important is at the heart of this strategy.

“I am confident that here at ACH Group we have the people and the plan to be leaders in aged care service delivery in South Australia.”

ACH Group CEO Linda Feldt has spent the past three-months presenting the Shaping Tomorrow, Together strategy to the workforce across 15 sites.

“Our people are the ones delivering timely and compassionate care every day to residents in aged care homes, customers in their homes and older South Australians in the community,” she said.

“It is vital that our hardworking people see how the work they carry out every day contributes to the overall strategic direction of the organisation. After all, they are central to supporting good lives for older people.

“We want our workforce to be empowered to get to know each customer and help them maintain genuine connections within the community as they age.”

ACH Group Residential Care Personal Trainer, Julie Grundy said understanding ACH Group’s strategy for the coming years had been invaluable.

“It was just so refreshing to hear what the future holds for ACH Group,” she said.

“It’s exciting to know about the big projects we have coming up, the innovations and how the work I do keeping residents strong and mobile fits in to that.”

Ms Feldt said work on the practical initiatives, timeframes and responsibilities of the strategy had begun and would soon begin rolling out across ACH Group.

The six key pillars of the Shaping Tomorrow, Together strategy are:

  • Elevate Customer Voice
  • Deliver Person Directed Care and Living
  • Strengthen Connected Communities
  • Build One Workforce
  • Provide Full Service Aged Care
  • Advocate Good Lives

Learn more about the Shaping Tomorrow, Together strategy.

 


 

About ACH Group

ACH Group is a not-for-profit community organisation promoting opportunities and services to support older people to live good lives since 1952.

As well as accommodation options across Adelaide and the Fleurieu Peninsula, the group offers a range of health, wellbeing, respite, and support services, help at home and social experiences.

Our 1900 specialist staff and hundreds of volunteers share the belief that older people should be valued and respected, connected to their communities and in control of their lives.

For further information or comment, please contact Julie Anderton on 0414 382 854 or [email protected]

Media release published 5 June 2024

Photo caption – Yankalilla sessions: (left to right) Fiona Fulton, Hotel Services Team Leader, Rosslyn Price, Community Connector Lead Group Planner, Julie Grundy, Personal Trainer, Chief Executive Linda Feldt, Tania Frankenburg, Workforce Team Leader, Laura Willcocks, Care Manager and Mel Heyeke, Home Manager.

Home Care and Community Consumer Advisory Body

Consumer Advisory Body - two people looking at a laptop screen, discussing feedback

Express your interest in joining

We are committed to providing the best possible service and strive for continuous improvement at every opportunity. ACH Group’s Home Care and Community Consumer Advisory Body provides an important platform for customers and representatives to share their voice and contribute to positive change at ACH Group.

What’s involved?

The Home Care and Community Consumer Advisory Body will be asked to comment on information collected through our existing customer experience surveys and feedback processes, and provide feedback and ideas relating to ACH Group’s Home Care service. The collective view of the Consumer Advisory Body will be provided to the ACH Group Board and governing committees for their consideration and response.

Importantly, the Consumer Advisory Body does not replace ACH Group’s existing ways in which you can provide feedback at any time.

You can find more information on Consumer Advisory Bodies here.

Expression of Interest

Expression of interest to join the Consumer Advisory Body does not guarantee selection; all expressions of interest will be reviewed to ensure diverse representation. Prior to submitting your interest please read the Terms of Reference.

UPDATE 24 JUNE 2024 – All expressions of interest are now being reviewed.

Students put cherry on top of ACH Group menus

Graphic design students at Central Kitchen Holden Hill with Amy White, Operations Manager

The finishing touches on a visual overhaul of ACH Group’s residential aged care menus have been applied by graphic design students.

Students from the University of South Australia’s Bachelor of Design (Graphic and Communication Design) course have been working with ACH Group since the beginning year on elevating the menus.

The menus have been graphically treated to include a photo of the meal as well as easy to understand icons highlighting the main ingredients in meals.
On 16 May, the students visited ACH Group’s central kitchen to get some ‘hero’ shots of the kitchen in action for the covers of the new menus.

ACH Group central kitchen operations manager Amy White said the redesigned menus would make a significant difference to residents.

“These new menus mean that residents can see visually what is in their meal and what their meal will actually look like,” she said.

Amy said it had been chalk and cheese having budding communication design students create a menu using professional expertise, rather than her.

“I can do anything with a knife but not a computer,” she laughed.

Four students, Josh Gregory, Kim Verhulst, Eleanor Makins and Charlotte Brookes, from the UniSA have been working on the project that will form part of their course work.

Josh said the project had been incredibly rewarding and hoped the updated menu made a difference to residents.

“The great thing about this project is that it has given us real world experience,” he said.

“We’ve been able to get a brief from a client and deliver on that brief which will help us immensely as we look at moving into the workforce.”
Amy said the students had met the brief perfectly and looked forward to seeing the final product delivered.

ACH Group student placement program manager Sian Aston said this was just one example of the organization offering career pathways to students in South Australia.

Sian said ACH Group has a robust student placement program that gives students “real world” experience in aged care while continuing their studies.

“We have about 800 students come through our placement program every year,” she said.

“ACH Group employs people across 200 distinct role from graphic design, to nurses and carers to personal trainers and administrators.”

ACH Group’s central kitchen is manned by 30 staff delivering more than 1600 meals to aged care residents every day.

Interested to learn more ?

Students and training providers can register their interest via our Student Placement Program page or by emailing [email protected].


Photo ID: SA Uni students Josh Gregory and Kim Verhulst visited ACH Group central kitchen operations manager Amy White to apply the finishing touches to new aged care home menus.

Students start aged care journey

Getting started: Taylor Angelikas, Bethany Harker, Eva Toogood and Jack Brunato began their student placements with ACH Group this week. Pictured with ACH Group Student Placement Program manager Sian Aston (front)

Bright-eyed and bushy tailed South Australian students were welcomed by ACH Group this week as they embark on two-week placements working in aged care.

The 16 students will be placed at ACH Group residential aged-care homes where they will get a hands-on introduction into caring for older South Australians.

ACH Group student placement program manager Sian Aston said the placement was fantastic experience for the students and provided a true insight into the joys of working in aged care.

“We have about 800 students come through our placement program every year,” Sian said.

“During their placement they are supported by senior trainers who will help them develop their practical care skills in a real-life environment.

“The program gives the students the mandatory training that they require and for us we hope that one day these enthusiastic newcomers become part of the ACH Group family.

“We also encourage our students to get a start by applying for casual work with us once they’ve finished their placement.”

For SA TAFE enrolled nursing student Taylor Angelikas, aged care has a special place in his heart.

“Growing up in Adelaide my Nan used to volunteer at residential aged care homes and I would go with her after school,” he said.

“We would keep the resident’s company; organise games and social events and it is just a fond childhood memory for me.

“My Nan was a naturally caring person and my Mum works in aged care, so this is a placement that I am really looking forward to.”

The students are completing a mix of qualifications from nursing to occupational therapy and physiotherapy.

During their placement they will learn about care plans, dementia care, the correct use of personal protective equipment and other key skills for working in aged care.

Interested to learn more ?

Students and training providers can register their interest via our Student Placement Program page or by emailing [email protected].


Photo ID: Getting started: Taylor Angelikas, Bethany Harker, Eva Toogood and Jack Brunato began their student placements with ACH Group this week. Pictured with ACH Group Student Placement Program manager Sian Aston (front).