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Are you going through a difficult time or need help understanding a recent change in your life?

Our social worker can provide professional support and guidance with:

  • Navigating aged care, the options available and how you can access them.
  • Helping you unpack and work through complex social or psychological situations.
  • Provide you with assistance, guidance and advocacy to manage your social, psychological or health situation.
  • Informal counselling and support to assist you to adjust to health issues, grief and loss, trauma, future planning or significant lifestyle changes including a move to residential care.
  • Assistance to support you to discuss your care planning with family or representative.
  • Advocacy to help you access and connect with other services and supports.

As a trusted name in health and care, ACH Group offers a range of opportunities to support you live a good life.

Be supported by qualified health professionals who understand the unique health and wellbeing requirements of people aged 50 and over.

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Support at Home Guide

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This weekend marks a major milestone for aged care in Australia, from 1 November, the new Aged Care Act and Support at Home Program come into effect, putting older Australians firmly at the centre of care.

At ACH Group, we welcome this important reform which strengthens protections, lifts expectations across the sector, and sets out clear rights for older people based on dignity, respect, and choice.

The introduction of the new Aged Care Act marks a significant shift for older Australians and the organisations that support them. For customers, the Act brings a stronger focus on clinical care, higher quality standards, and a new approach to financial contributions. ACH Group has been committed to guiding customers through these changes helping them understand the new requirements, supporting their planning, and ensuring continuity of care as the sector evolves.

Preparing for these changes has involved a significant transformation across our organisation, updating systems, enhancing governance, training our teams, and supporting our people to embed the new standards in their daily work.

We are proud of this collective effort across ACH Group and the broader aged care sector. Together, we are creating a safer, fairer, and more person-centred aged care system that upholds the rights, dignity, and choices of older Australians ensuring every individual receives care tailored to their needs under the protections and standards of the new Aged Care Act.

Our sincere thanks to our 2,000-strong workforce for their professionalism, compassion, and commitment in preparing for this change, and to all those across the sector who have contributed to delivering this milestone reform.

Learn more about the new Aged Care Act and what it means for you at: bit.ly/4hBZDrJ
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This weekend marks a