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Why change to ACH Group?

Are you considering a change in your Home Care Package provider?

For over 70 years, ACH Group has been supporting older South Australians to live well as they age. We know aged care and provide a complete range of services, from help at home, social and health to finding a new home in retirement living or residential care.

Experience home care that’s right for you

Our dedicated care managers work with you to develop personalised care plans, ensuring your care needs and goals are being met.

Flexible service times

Only pay for what you need, with ACH Group’s Home Care Packages you can schedule services from just 30 minutes.

Switching to ACH Group means you get more for your money

Our care package management fees are lower than average (based on average package management fees as per My Aged Care data 1 March 2024), leaving you with more money to spend on services.

Support when you need it

We’re here 24/7, giving you peace of mind.

State-of-the-art Health Studios and a team of allied health professionals

With Health Studio’s located in Glenelg, Christie Downs and a brand-new studio opening in Rostrevor, we’re committed to your health and wellbeing.

Join ACH Group’s leading social program

Over 400 social experiences to choose from.

We know Adelaide

With over 70 years of experience delivering aged care services in Adelaide, and locations spread across the community, we’re local.

Switching to ACH Group is simple and stress-free.

5 simple steps to change your Home Care Package Provider to ACH Group

Change your home care package provider

FAQs – Changing your Home Care Package Provider

Your original referral code was activated through your current provider. Your new provider will need your re-activated code before you can begin receiving services.

Yes, any unspent funds, or fees paid in advance will be transferred. This must occur within 70 days of your agreed end date with your previous provider.

Each provider is different, your notice period and any terms and conditions related to your package will be outlined in your Home Care Agreement.

As of 1 January 2023, providers are unable to charge you an exit fee.

You must cease all services with your existing provider before beginning services with your new provider.

You have 56 days from your agreed end date with your current provider to enter into a Home Care Agreement with your new provider. If you do not, your Home Care Package will be withdrawn. An extension to this timeframe can be requested through My Aged Care.

ACH Group is here to support you every step of the way

If you’re considering changing your Home Care Package provider to ACH Group, our Welcome Team Consultants will help make your experience simple and stress-free.

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Home Care Packages

Good Lives Magazine

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7 hours ago

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Village Spotlight 🏡  

Sir Keith Wilson Court is located adjacent St George’s Court in the highly sought after area of Magill. Both offer a leafy village setting, complete with a community hub and outdoor BBQ area for all residents to use.

Nearby you will find local shops, dog parks, Morialta Conservation Park and more!

Village features include:
✔️ 34 independent living units
✔️ One- and two-bedroom designs
✔️ Community hub and outdoor BBQ area
✔️ Pet friendly
✔️ Public transport in-front of village

Find out more and register your interest here 🔗 https://bit.ly/49cvVFGImage attachmentImage attachment+3Image attachment