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Social pricing and cancellation policy

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New cancellation policy

Please note effective of 16 May 2022 the below cancellation policies are in place for group social experiences and getaways.

Group social experiences

The notice period for customer cancellations for group experiences remains unchanged at 24 hours.

A cancellation fee at the full cost of the group experience will be billed if the service is cancelled with less than 24 hours’ notice.

Getaways

The notice period for customer cancellations for getaways is 4 weeks prior to departure.

A cancellation fee of 50% of the cost of the getaway will be billed if the getaway is cancelled with less than 4 weeks’ notice from departure. ACH Group recommends that customers organise travel insurance, as a way of cover for yourself, for unexpected events that could happen when travelling and cancellations.



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Information Guide

Good Lives

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2 days ago
ACH Group

🐾 In case you didn't know, Sunday 4 June marks 'Hug Your Cat' Day!

Join us in celebrating this feline-filled occasion by taking a moment to appreciate the pawsome happy snaps shared by Gemma, Jade, and Shani from ACH Group’s Welcome Team.

Get ready to be smitten as you flick through the snapshots of Gemma's cats, Otis and Frankie (pictured with Gemma's son Charlie); Jade's beloved feline companions, Merlin and Captain Jack, and Shani's adorable kitties, Nahla and Maurice. They are all enjoying the moment.

Take a break and indulge in the cuteness. 😻📸
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🐾 In case you didnt know, Sunday 4 June marks Hug Your Cat Day!  

Join us in celebrating this feline-filled occasion by taking a moment to appreciate the pawsome happy snaps shared by Gemma, Jade, and Shani from ACH Group’s Welcome Team.
 
Get ready to be smitten as you flick through the snapshots of Gemmas cats, Otis and Frankie (pictured with Gemmas son Charlie); Jades beloved feline companions, Merlin and Captain Jack, and Shanis adorable kitties, Nahla and Maurice. They are all enjoying the moment.
 
Take a break and indulge in the cuteness. 😻📸Image attachmentImage attachment+6Image attachment