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Star Ratings for residential aged care

The Australian Government uses a Star Rating system to guide older Australians and their representatives to make choices about aged care.

About Star Ratings

Each aged care home receives an overall Star Rating and a rating aganst 4 sub-categories:

  • Residents’ experience – based on survey feedback from at least 10% of residents about their experiences at their aged care home.
  • Compliance – based on regulatory decisions by the Aged Care Quality and Safety Commission.
  • Staffing – based on the average care time residents receive from registered nurses, enrolled nurses, and personal care workers.
  • Quality measures – based on quality of care.

What is an optimal star rating?

The way the star ratings are formed is quite complex. As a general rule, any residential care home with three or more stars will provide good care and support for you or your loved one.

Visit the Australian Government website for more information.

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ACH Group
17 hours ago
ACH Group

Christmas in July brings joy to ACH Group retirement communities 🎄

More than 200 residents from ACH Group’s retirement living communities came together to celebrate the much-loved Christmas in July events, held at the Adelaide Pavilion and Woodcroft Hotel.

Guests enjoyed a delicious festive menu with hearty mains and indulgent desserts, all while being entertained by Three Little Sisters - Australia’s retro vocal trio, performing timeless classics from the 1940s to the 1990s. ‘Bing Crosby’ performed by Peter Noble also joined The Three Sisters.

The room lit up with excitement during the raffle, which featured three prizes - congratulations to all our lucky winners!

A big thank you to everyone who joined us and made the celebrations so special. 🎁✨ ... See MoreSee Less

Christmas in July brings joy to ACH Group retirement communities 🎄 More than 200 residents from ACH Group’s retirement living communities came together to celebrate the much-loved Christmas in July events, held at the Adelaide Pavilion and Woodcroft Hotel. Guests enjoyed a delicious festive menu with hearty mains and indulgent desserts, all while being entertained by Three Little Sisters - Australia’s retro vocal trio, performing timeless classics from the 1940s to the 1990s. ‘Bing Crosby’ performed by Peter Noble also joined The Three Sisters. The room lit up with excitement during the raffle, which featured three prizes - congratulations to all our lucky winners! A big thank you to everyone who joined us and made the celebrations so special. 🎁✨Image attachmentImage attachment+Image attachment
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