Information for residents, customers and community

The health and safety of our community is ACH Group’s priority. We are dedicated to protecting residents, customers and workforce.

Site Entry Requirements 

As of Tuesday 21 May 2024, people who visit ACH Group’s residential care homes no longer need to complete or show negative results from a RAT test.

Each visitor must still sign in and out individually on the digital Loop Kiosk.

We will continue to actively monitor the levels of COVID-19 in the community and across ACH Group’s residential care homes.

Please do not visit an ACH Group Residential Aged Care Home (or Health Studio) if you:

• Have tested positive for COVID-19 and for 7 days after you tested positive.
• Have any cold or flu-like symptoms, including; fever (37.5C or higher), cough, sore or scratchy throat, shortness of breath, runny nose, loss of smell or loss of taste
• Are a close contact of a person with confirmed COVID-19

Other ways you can protect yourself and others are:

• Stay up to date with your recommended vaccinations, including COVID-19 and Influenza
• Take a rapid antigen test before visiting to ensure you are not spreading COVID-19
• Wear a mask
• Frequently wash your hands thoroughly for at least 20 seconds with soap and water or clean your hands using an alcohol-based hand rub
• Cover your nose and mouth when coughing and sneezing with a tissue or a flexed elbow
• Maintain physical distancing.