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ACH Group – priorities

Home Care 17

We are positioning ACH Group to capitalise on the opportunities that will arrive with Home Care deregulation in 2017, through implementing a range of synchronous projects that will allow us to meet changing market and customer needs.

Respite

We experienced higher than usual demand for our residential respite service, which provides customers and their carers with an opportunity to take a break, recharge and get back to their own homes and communities.

Transition Care

We have increasing numbers of people accessing our transitional care service, which is in line with our strategy of restoring and rehabilitating people so that they can continue to live in their own homes for longer.

Healthy Ageing

We are expanding the reach of our Healthy Ageing approach, with 170 students receiving Healthy Ageing training. In addition, a new Healthy Ageing Online Training module is set for launch, which will see us make great inroads in addressing residents’ physical frailty.

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Congratulations to Amy White, Operations Manager of ACH Group’s Central Kitchen, who has been announced as a finalist in the 2026 HESTA Awards for Individual Leadership in Aged Care.

At ACH Group, we know that food and dining are an important part of the resident experience, influencing enjoyment, choice and confidence in care. Amy has been recognised for her leadership in enhancing these experiences across residential care homes, driving improvements in quality, consistency, and customer satisfaction.

Her initiatives include picture menus to support resident choice, kitchen tours and chef visits to homes, and specialist nutrition expertise for texture-modified meals.

Under Amy's leadership, resident satisfaction has increased, positive feedback from residents and families has grown, clinical outcomes have improved, and team culture within the Central Kitchen has strengthened.

We're proud to see Amy's passion, innovation and commitment to continuous improvement recognised on the national stage and wish her every success in the HESTA Excellence Awards.
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Congratulations to A