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ACH Group

We listen…

ACH Group believes that growing older is about a journey not a destination. We think about it as turning a new page.

ACH Group is here to listen to what is important to you, so that we can help you navigate the range of opportunities available. We offer advice, and support you to choose the life you want to live, where you want to live it.

Our range of services help to maintain your independence, support you to be as healthy as you can be, and offer opportunities to maintain current social interests, or foster new ones.

We can support you to live independently at home, or if you are looking for a more manageable lifestyle, there are a range of retirement living options available to suit your needs. For a more secure and safe environment, our Healthy Ageing approach within our residential living homes supports you to continue to live well.

Our comprehensive range of quality services assists you to remain independent in your own home. Qualified and experienced staff respect your unique strengths, capabilities and cultural background and work with you to determine what you can and want to do in life. 

We are leaders in dementia care, equipped to meet the needs of people living with dementia.

Using the latest technology, we match the skills and attributes of our staff to meet your needs, including languages spoken.

For example, if it’s due to a physical injury we might refer you to some physiotherapy services; perhaps modified equipment will enable you to complete these tasks when you didn’t think you could, or maybe you can regain some physical fitness by participating in one of our exercise classes.

We are here to answer any questions you may have – just call 1300 22 44 77 between 7am-7pm, 7 days a week or use our CONTACT US online form.

Our Purpose

Good Lives for Older People

We are here to support older people to live a good life, and to connect them to their community through the delivery of quality care, services and accommodation.

Our Values

  • Respect
  • Trust
  • Honesty
  • Integrity
  • Accountability

Our Difference

The ACH Group difference can be felt through real experiences and the promotion of valued roles, fostering a sense of belonging and community connection.

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Support at Home Guide

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✨ Our new Social Experience Guide is here! ✨

The Social Experience Guide (April–September 2026) is packed with exciting experiences to enjoy and share.

This edition introduces an improved booking process designed to make things easier for everyone. By using an Expression of Interest approach for selected activities, we’re reducing the pressure to ‘book fast’ and creating a smoother experience for our customers.

📞 Bookings are now supported via our dedicated phone line to ensure quicker, smoother support for existing customers.

Whether you’re ready to pack your bags for a getaway, jump on a bus for the day or learn a new skill, there’s sure to be an experience for you.

Visit our website 🔗 bit.ly/3ESfJud to download the guide.
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✨ Our new Social E