Neurons VR virtual reality at ACH Group
ACH Group has introduced a transformative initiative across residential care homes.
The rollout of Neurons VR therapy reflects a forward-thinking approach to enhancing wellbeing, using technology as a meaningful tool to reconnect residents with their past, their interests, and each other.
It provides new opportunities for engagement, reminiscence, and personal joy through immersive, individualised experiences.
Enhancing wellbeing through a holistic approach
The virtual reality social experiences are grounded in a comprehensive approach that supports multiple aspects of resident wellbeing:
Residents have shown noticeable improvements in memory retention and focus following VR sessions.
In some cases, individuals who typically experience difficulty with short-term memory were able to recall and describe specific details of their virtual experiences long after the session ended.
“Normally Dad can’t remember what he’s done that day. But after the VR session, he was telling us about the places he had visited and what he saw during the week.” – Resident Family Member
Staff across several ACH Group residential care homes observed a calming effect following VR use.
Residents appeared more at ease, with softened facial expressions and improved mood – effects that often lasted well beyond the session.
“One lady, often experiencing challenges with processing changes, was noticeably more relaxed after the session and continued talking positively about the experience for hours.” – Katey, Head of Social
The introduction of VR created new opportunities for residents to interact with each other in meaningful ways.
Shared virtual journeys prompted conversations and storytelling.
“After a virtual trip to the zoo, residents were reminiscing together – some who don’t usually interact were laughing and chatting for the rest of the day.” – Katey, Head of Social
Though VR sessions are typically seated, residents often responded physically to what they were seeing.
This could range from reaching toward animals, pointing out familiar places, to waving. This spontaneous movement provides a gentle, natural way to support motor skills and maintain mobility.
A key strength of the Neurons VR therapy at ACH Group has been the ability to tailor experiences to each resident’s personal history, interests, or cultural background.
These personalised sessions have triggered powerful emotional responses and moments of meaningful connection:
- Rose revisited her country of birth, Malta, and vividly recalled her childhood and family memories, brought to life through music and scenery.
- Peter, a classical music enthusiast, was moved while watching a virtual performance of Vivaldi, remembering his father playing violin.
- Heather and her daughter shared a virtual journey through England, recalling past holidays and bonding over shared memories.
- Brian travelled to several destinations including Japan, New York, and Thailand. He was observed pointing, talking, and reliving his own world travels for days after the sessions.
Feedback from staff and families
The success of the VR rollout has been echoed by ACH Group staff and families, who have witnessed firsthand the positive impact on residents’ mood, communication, and quality of life.
“VR provides an engaging and compassionate way to support residents living with dementia. It’s stimulating, emotionally powerful, and brings moments of joy that continue long after the headset is removed.” – Michelle, Community Connector Lead at Kapara
“Dad said it was excellent – it felt like he was on holidays. It brought back so many memories for him.” – Resident Family Member
“The sessions have added value beyond the usual activities program, offering something different for residents who may otherwise find it difficult to be engaged.” – Krystal, Community Connector Lead at Healthia
As part of their newly developed role, Engagement and Individual Support Workers had the opportunity to explore the technology. In addition, residents at Kapara demonstrated the Neurons VR technology to students and teachers at St Peter’s Woodlands Grammar School.
Social experiences at ACH Group residential care homes
At ACH Group, we are committed to enriching the lives of residents by creating opportunities that support connection, personal growth, and a sense of belonging.
Every experience is thoughtfully designed to encourage residents to live full and active lives – whether that means meeting new people in a welcoming environment, learning new skills, or reigniting past passions.
These experiences span social, health and wellness activities, and celebratory food events. Family and friends are warmly invited to join in, fostering a sense of community and ensuring loved ones remain connected and involved.
Our Social and Wellbeing Experiences Guide presents some of the best experiences on offer at ACH Group residential care homes over the next three months.
