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Price Lists

If you choose to apply for payment support through Government subsidy, there are two options; Commonwealth Home Support Program (CHSP) or Support at Home (SAH).

Alternatively, you may choose to pay yourself, Customer Funded (CF).

Find more information on how to access help at home.

Support at Home Program

Support at Home is a new Australian Government initiative, designed to support older people live independently at home for longer through improved access to services, equipment and home modifications.

From 1 November 2025, the new Support at Home program will replace the Home Care Package (HCP) and Short-Term Restorative Care (STRC) programs.

Below you’ll find our current price list for all our Support at Home services, including Clinical Supports, Everyday Living assistance, and Allied Health. Please note all prices are reviewed regularly and are subject to change.

Download: Support at Home program price list – 15 December 2025 [.pdf]

Commonwealth Home Support Program (CHSP)

Available to people aged over 65 years (or over 50 years for Aboriginal & Torres Strait Islanders). To apply, you will be referred for assessment to the Regional Assessment Service (RAS) who may conduct a face to face assessment before recommending services under the Commonwealth Home Support Program. 

If you are approved, you are expected to contribute to the cost if you can afford to. We will discuss fees with you before arranging services. 

Download: Commonwealth Home Support program price list effective 17 March 2025 [.pdf]

Customer Funded

If you are not eligible for government assistance or don’t want an assessment and would prefer to pay for the services yourself, we offer a ‘Pay As You Go’ option. There is no assessment or waiting period. 

Download: Customer Funded (CF) price list effective 17 March 2025 [.pdf]

Social and respite

ACH Group offers a range of social experiences where you can meet new people, learn new skills or revitalise past ones. Led by experienced professionals, whether it’s one-on-one or in a group, we have a class or experience that will suit your interests or needs.

View available experience guide and pricing.

ACH Group is here to support you every step of the way

Whether you’re new to help at home, or looking to change providers our Welcome Team Consultants will help make your experience simple and stress-free.

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Support at Home Guide

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As we celebrate Christmas Day today, we’re looking back on a heart-warming afternoon at Milpara Residential Care Home. 🎄

Residents and their families came together for 'A Generation of Christmas', sharing stories, laughter, and festive crafts that wove new memories with treasured traditions. 🎁

✨ A family member shared: “We all thoroughly enjoyed it and I could tell Dad was proud as punch! I really loved the idea of the Christmas Memories Keepsake Book and learnt a thing or two about Mum and Dad's Xmas's!”

🎅 And Santa (aka Tony) said: “When asked to be a part of this special event I was as nervous as a cat on a hot tin roof. I overcame my nervousness and enjoyed the experience immensely. My favourite part was when a little girl asked why Santa was in a wheelchair which took me by surprise. I had to think on my feet and tell her that Rudolf had run away and the chair was the only transport I had available. The little girl wasn't at all bothered by the gift I was trying to give her but said ‘don't worry Santa, I'll find him’ and off she ran to look for Rudolf. It was lovely.” ❤️

✨ Sorcha, Community Connector Lead, confirmed: “Santa’s letters were also wonderful and I believe there were lots of lovely requests and season’s greetings in them. They were so good that we got an urgent delivery from the North Pole on the day where Santa replied to everyone who posted their letter via our magical mailbox on the day.” ✉️

✨ Merry Christmas to you all! 🎅🎄🎁✨🌟🎉
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