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Price Lists

If you choose to apply for payment support through Government subsidy, there are two options; Commonwealth Home Support Program (CHSP) or Support at Home (SAH).

Alternatively, you may choose to pay yourself, Customer Funded (CF).

Find more information on how to access help at home.

Support at Home Program

Support at Home is a new Australian Government initiative, designed to support older people live independently at home for longer through improved access to services, equipment and home modifications.

From 1 November 2025, the new Support at Home program will replace the Home Care Package (HCP) and Short-Term Restorative Care (STRC) programs.

Below you’ll find our current price list for all our Support at Home services, including Clinical Supports, Everyday Living assistance, and Allied Health. Please note all prices are reviewed regularly and are subject to change.

Download: Support at Home program price list effective 1 November 2025 [.pdf]

Commonwealth Home Support Program (CHSP)

Available to people aged over 65 years (or over 50 years for Aboriginal & Torres Strait Islanders). To apply, you will be referred for assessment to the Regional Assessment Service (RAS) who may conduct a face to face assessment before recommending services under the Commonwealth Home Support Program. 

If you are approved, you are expected to contribute to the cost if you can afford to. We will discuss fees with you before arranging services. 

Download: Commonwealth Home Support program price list effective 17 March 2025 [.pdf]

Customer Funded

If you are not eligible for government assistance or don’t want an assessment and would prefer to pay for the services yourself, we offer a ‘Pay As You Go’ option. There is no assessment or waiting period. 

Download: Customer Funded (CF) price list effective 17 March 2025 [.pdf]

Social and respite

ACH Group offers a range of social experiences where you can meet new people, learn new skills or revitalise past ones. Led by experienced professionals, whether it’s one-on-one or in a group, we have a class or experience that will suit your interests or needs.

View available experience guide and pricing.

ACH Group is here to support you every step of the way

Whether you’re new to help at home, or looking to change providers our Welcome Team Consultants will help make your experience simple and stress-free.

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Meet Joy, Program Service Planner at ACH Group. 👋

After starting at ACH Group as a Catering Assistant and then working as a Care Worker, Joy wanted a role where she could support older people in more ways, beyond direct care.

Encouraged by her leaders, she transitioned into a role as a Program Service Planner, coordinating home support services for ACH Group customers.

“ACH Group were willing to listen and support me when I wanted to shift my career pathway into a more overarching, coordination-based role, working in the corporate office.”

Read more about Joy’s career journey 🔗 bit.ly/44lanFy

Ready to redefine your future? Join our team 🔗 bit.ly/4rfraUx
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