Support with My Aged Care Assessment
Get the support that’s right for you
Getting the right level of support starts with talking about what matters to you and where you may need some extra help.
Before your My Aged Care assessment or reassessment, think about what has changed in your health or mobility, what you may be finding more difficult to do at home, and whether you are relying on family, friends or others for more help than you did before.
ACH Group can help you identify these changes and think about the support you may need so you feel prepared to discuss your needs with My Aged Care and get the right support to continue living well at home.
What is the My Aged Care assessment or reassessment?
Getting the right support starts with understanding what you need.
If things have changed, you may be finding some tasks harder, need more help at home or relying more on family and friends. A My Aged Care assessment or reassessment can help work out what support may be right for you.
ACH Group can help you prepare by talking through what has changed, what is important to you and where you may need some extra help.
What is a My Aged Care assessment or reassessment?
My Aged Care is the Australian Government’s aged care service. An assessment looks and your current needs and helps determine the government funded aged care services and support you may be eligible for.
If your needs or circumstances change, you may need a reassessment to make sure your support continues to meet your needs.
Your assessment or reassessment is a chance to talk about how you are managing at home and where you may need support.
What does an assessment or reassessment cover?
It may include:
- Your health, mobility and overall wellbeing
- Personal care and everyday activities
- Household tasks and maintaining your home
- The support you receive from family and friends
- Social connection, transport and community participation
- Your home environment and safety
- Your goals and what you’d like to achieve
The aim is to build a complete picture of your circumstances, so the support available to you reflects your current needs.
Why is it important to prepare?
Many people gradually adapt to changes in their health, mobility or everyday activities without realising how much has changed. It’s natural to focus on what we can still do, rather than the extra effort, adjustments or support required to do it. For example, you might be taking longer to complete everyday tasks, relying more on family and friends, avoiding activities you once enjoyed, or doing things differently to stay independent.
When these changes aren’t discussed during an assessment or reassessment, the level of support recommended may not fully reflect your circumstances and needs.
Taking time to reflect on your day-to-day experience before an assessment can help you identify changes that may otherwise be overlooked and feel more confident discussing the support that could help you continue living well at home.
When should I consider an assessment or reassessment?
It might be time for an assessment or reassessment if:
- Everyday tasks are becoming more difficult or taking longer
- Your health or mobility has changed
- You have experienced a fall, near miss or recent hospital stay
- You need more help with personal care, meals or household tasks
- Family members or friends are providing more support
- You are getting out less or feeling less connected
- Your home is becoming harder to move around safely
- Your current services no longer meet your needs
- Your goals or priorities have changed
Small changes can be easy to overlook. A simple question to ask yourself is:
What am I doing differently today compared with 12 months ago?
Think about what’s become harder, what you are doing differently and where you are relying on others for more help.
How ACH Group can support you
Whether you’re preparing for your first assessment or considering a reassessment, ACH Group can help you understand the process and feel confident discussing your circumstances, goals and support needs.
Our free Assessment and Reassessment Guide can help you identify changes that may otherwise be overlooked, reflect on your day-to-day experience, and prepare for conversations with My Aged Care.
If you’d like additional support, our team can help you understand your options, prepare for an assessment or reassessment, and discuss the next steps based on your circumstances.
Download the Assessment and Reassessment Guide
The guide includes practical prompts and a preparation checklist to help you consider:
- Daily activities and tasks
- Changes in your health and mobility
- Support from family and friends
- Social connection and transport
- Safety and accessibility at home
- Your goals and future support needs
- Information you may want to have ready
You can complete the guide in your own time, by yourself or with a family member, to help you prepare for a conversation with your My Aged Care assessor.
Talk to ACH Group about an Assessment or Reassessment
Whether you’re exploring home care for the first time or your support needs have changed, ACH Group can help you understand your options and navigate the assessment or reassessment process.
- New to ACH Group? Request a call with our Welcome Team.
- Receiving CHSP services? Speak with your Care Coordinator or contact us.
- Receiving Support at Home services? Speak with your Care Partner.
We can help you understand the next steps, prepare for your conversation with My Aged Care, and ensure your support continues to reflect your needs.
Frequently Asked Questions – My Aged Care Assessment
Why is preparing for a My Aged Care assessment or reassessment important?
Why is preparing for a My Aged Care assessment or reassessment important?
Preparing for an assessment or reassessment can help ensure your support reflects your current needs and goals. Our Assessment and Reassessment Guide can help you identify changes that may otherwise be overlooked and feel more confident discussing your circumstances with My Aged Care.
What should I discuss during an assessment or reassessment?
What should I discuss during an assessment or reassessment?
Discuss what everyday life is really like for you, including any changes in your health, daily activities, support needs, home environment, social connection and goals. Our Assessment and Reassessment Guide can help you reflect on these areas and prepare for your conversation with My Aged Care.
Do I need to bring any information to my assessment or reassessment?
Do I need to bring any information to my assessment or reassessment?
It’s helpful to have information about your current circumstances, health, support needs and any services you already receive. This might include medical information, a list of medications, or notes about changes you’ve noticed in your daily life.
Our Assessment and Reassessment Guide includes a preparation checklist to help you gather useful information and feel more confident discussing your needs with My Aged Care.
Can a family member or friend help me prepare?
Can a family member or friend help me prepare?
Yes. It can be helpful to review the Assessment and Reassessment Guide with a family member, friend or other trusted person who supports you regularly, as they may have noticed changes in your circumstances that you may not recognise yourself.
You can also register a support person with My Aged Care. With your permission, they can help you prepare for your assessment or reassessment, participate in conversations and receive information about your aged care journey.
Can ACH Group complete the assessment or reassessment?
Can ACH Group complete the assessment or reassessment?
No. Assessments and reassessments are managed through the Australian Government’s aged care service, My Aged Care. ACH Group can help you prepare by talking through what has changed, where you may need more help and what is important to you.
You can also register a support person with My Aged Care. With your permission, they can help you prepare for your assessment or reassessment, participate in conversations and receive information about your aged care journey.
Does an assessment or reassessment guarantee additional funding?
Does an assessment or reassessment guarantee additional funding?
No. Assessment outcomes and funding decisions are determined by My Aged Care, the Australian Government’s aged care service. However, taking the time to prepare can help ensure your circumstances, goals and support needs are clearly understood, giving you the best opportunity to receive the level of support that reflects your current needs.
You can also register a support person with My Aged Care. With your permission, they can help you prepare for your assessment or reassessment, participate in conversations and receive information about your aged care journey.
Are you new to home care or transitioning to the Support Program?
If you’re new to home care or transitioning to the Support at Home program, our Welcome Team Consultants will make your experience simple and stress-free. Whether it’s keeping you updated on changes or answering your questions about the transition, we’re here to help.