Skip to content

28 February 2023

Dear Customer and/or Customer Representative,

As part of the ongoing commitment to the provision of quality aged care services, the Aged Care Quality and Safety Commission (ACQSC) engages with service providers to assess whether the quality of the care and services being provided to you, and other consumers, meets the Aged Care Quality Standards.

As part of this assessment, the ACQSC would like to engage with ACH Group customers and customer representatives.

Click here to view the letter of invitation from the ACQSC to provide feedback on the quality of the care and services provided to you by ACH Group.

Click here for further information on ACQSC’s processes for collecting personal information.

Yours sincerely,

Linda Feldt
General Manager Customer Care

Print or Share

Home Care Packages

Good Lives Magazine

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
22 hours ago

We’re thrilled to share that ACH Group’s Healthia Residential Care Home designed by Brown Falconer has been named a finalist in the 2025 Property Council of Australia / Rider Levett Bucknall National Innovation & Excellence Awards.

The Best Development Innovation category award recognises and publicly rewards innovation that creates significant advancement and improvement within a development.

Healthia, co-located with a university-led GP and Allied Health Clinic, is an Australian-first model of care that’s redefining residential aged care. Its success is capturing national attention and showing real potential to transform care delivery across the country.

The winners will be announced at the Gala Dinner on Thursday 25 September at ICC Sydney.

#IEA25
... See MoreSee Less

We’re thrilled to share that ACH Group’s Healthia Residential Care Home designed by Brown Falconer has been named a finalist in the 2025 Property Council of Australia / Rider Levett Bucknall National Innovation & Excellence Awards.
 
The Best Development Innovation category award recognises and publicly rewards innovation that creates significant advancement and improvement within a development.
 
Healthia, co-located with a university-led GP and Allied Health Clinic, is an Australian-first model of care that’s redefining residential aged care. Its success is capturing national attention and showing real potential to transform care delivery across the country.
 
The winners will be announced at the Gala Dinner on Thursday 25 September at ICC Sydney.

#IEA25