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We’ve invested time in understanding our current and future customers better and what it is that people will want from us in the future. |
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We increased the depth of our customer knowledge on our journey to become a truly customer-centric organisation. |
Quality Accreditation |
Our ‘Rehabilitate and recover via early intervention’ initiative received a Better Practice Award from the Australian Aged Care Quality Review Agency. |
Innovation Approach |
We adopted an approach to Innovation that is driving meaningful value adds and new business opportunities. |
Advocacy |
We continue to challenge stereotypes associated with ageing. |
Major Projects |
Major Projects including Repat and ViTA services. |
Housing Solutions |
We have created new housing models with real points of difference, based on the research we have done with customers. |
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We offered a range of High Care solutions to meet the individual needs of our diverse customers including Home Care 17, Respite, Transition Care and Healthy Ageing. |
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Good Lives Magazine
What is the best experience you've ever had on your birthday?
Dianne and Brian had an encounter like no other when they were invited on stage with Dame Edna back in 1999, on what happened to be Dianne’s birthday.
Brian shared this story as part of an intergenerational project between Tatachilla Lutheran College students and Perry Park Residential Care Home residents. In this project, students get to know the residents by creating videos about what they learned about them.
Here's what Brian recalls:
“The kids bought us the tickets, and we loved it. What we didn’t know was that they had bought tickets for the front row. So we made it through the first half, and then the second half began. They announced they wanted a couple to come on stage.
And they picked the two of us, for whatever reason, I do not know. It was Dianne’s birthday, so we got up on stage, with twelve hundred people looking at us. I was thinking, 'I hope there’s no one in this crowd that knows me.' We were served a meal; Dame Edna ordered spaghetti Bolognese. Whatever you do, do not eat spaghetti Bolognese in front of twelve hundred people!
We stayed on stage for the second half of the show. It was fun because Dianne ended up with a kiss on her cheek from Barry Humphries, everyone wished her a happy birthday. After the show, we went for a coffee, and everyone kept recognising us, asking if we had been on stage. Needless to say, it was a night to remember, and we got home quite late, at 1am.”
What a story! Thanks, Brian and Dianne, for sharing. We’re sending our Happy Birthday wishes to Dianne at Perry Park today. 🎂🥳 🥂
1 CommentComment on Facebook
Great story! Happy Birthday Dianne.💖⭐️⭐️