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Alex Chung volunteers at ACH Group

Making my family proud

Alex Chong has two jobs, volunteers with two companies and has a wife. It is fair to say he is time poor.  

Despite a busy schedule, volunteering was a non-negotiable for Alex who has just begun with ACH Group.  

Alex said making the time to volunteer was a way to maintain his connection to his grandmother back home in Malaysia.

“I have a grandmother back in Malaysia who I speak with once a week online, and visit once a year for Chinese New Year,” he said.  

Alex heard about volunteering opportunities at ACH Group through a career expo and was immediately attracted to the opportunity.  

“I realised volunteering was an opportunity to contribute to the community and something I know would make my family proud.”

During his time at ACH Group, Alex has supported residents to vote in the Federal Election during an Australian Electoral Commission visit.

He’s also shared his chef skills to support residents engage in baking scones and afternoon treats.

Alex said volunteering had also helped him improve his communication and collaboration skills, particularly during a time of career transition.

“Being able to communicate collaboratively and effectively is essential in everything you do,” he said.  

“I felt like I needed an opportunity to develop my face-to-face communication skills, and thought volunteering would be a good fit.

“Even at this early stage as a volunteer, I am feeling more confident in my ability to develop meaningful relationships with people.” 

Interested in becoming a volunteer at ACH Group?

With a variety of roles available across metropolitan Adelaide, you’ll have the chance to support older people through meaningful activities, make lifelong connections, learn new skills, and gain valuable experience – all with flexible opportunities that fit your lifestyle.

Hear from ACH Group volunteers as they share their stories of connection, and joy. Their experiences highlight the many ways volunteering makes a difference.

Learn more about volunteering at ACH Group.

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Congratulations to Amy White, Operations Manager of ACH Group’s Central Kitchen, who has been announced as a finalist in the 2026 HESTA Awards for Individual Leadership in Aged Care.

At ACH Group, we know that food and dining are an important part of the resident experience, influencing enjoyment, choice and confidence in care. Amy has been recognised for her leadership in enhancing these experiences across residential care homes, driving improvements in quality, consistency, and customer satisfaction.

Her initiatives include picture menus to support resident choice, kitchen tours and chef visits to homes, and specialist nutrition expertise for texture-modified meals.

Under Amy's leadership, resident satisfaction has increased, positive feedback from residents and families has grown, clinical outcomes have improved, and team culture within the Central Kitchen has strengthened.

We're proud to see Amy's passion, innovation and commitment to continuous improvement recognised on the national stage and wish her every success in the HESTA Excellence Awards.
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Congratulations to A