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Our Culture

We appreciate that a good culture not only benefits our workforce but also benefits customers and residents, their families and the broader community.

ACH Group’s strong culture enables us to achieve our purpose, supporting older people to live good lives, by guiding and uniting us, challenging us to do our best, making a difference to the lives of customers and residents every day.

Our staff love what they do, aren’t afraid to take action, put their hands up for challenges and celebrate the uniqueness of everyone in our community. These four Service Behaviours guide us in all that we do, and ensure that the best in our workforce brings out the best in us.

The best in you brings out the best in us ACH Group principles

Equity and Diversity

ACH Group is non-denominational, not for profit organisation, that welcomes everyone; customers, residents and members of the workforce, as an individual, acknowledging and respecting all cultural backgrounds, religious and spiritual beliefs and practices, sexual orientation and gender identity.

We believe that supporting equity and diversity principles ensures the best possible outcomes for all members of our community.

We are proud of our diverse workforce with around 45% of employees born overseas and 30% speaking a first language other than English, reflecting the amazing array of cultures that make up Australian communities.

If you are looking for a rewarding career, in a welcoming and supportive culture, then view our current opportunities to see what roles may suit you.

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Good Lives Magazine

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14 hours ago

Message from ACH Group CEO Linda Feldt.

As the year draws to a close, I want to take a moment to reflect and importantly thank you for being part of ACH Group’s community.

Looking back on 2024, we have achieved some amazing milestones. The launch of ACH Group’s strategy, ‘shaping tomorrow, together’ affirmed our commitment to support older people to live a good life, connecting them to their community through the delivery of quality care, services and accommodation.

We know social connection and good health and wellbeing are two important elements of maintaining a high quality of life – and with this, we opened our brand-new Health Studio in Rostrevor.

We also celebrated a national award, with Healthia, our newest Residential Care Home recognised for our innovative, small home model of care.

But what truly stands out most when looking back on the year is the people, our community. We are privileged to share in the lives of so many individuals and families.

It’s often the small things we do that have the greatest impact, and it fills me with immense pride to hear of the stories and moments across our organisation.

As we approach the festive season, I hope you have the chance to pause, reflect and enjoy time with your friends and family.

Thank you once again for being part of our community. We look forward to continuing to support you, and your loved ones in the New Year.
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Message from ACH Group CEO Linda Feldt. 

As the year draws to a close, I want to take a moment to reflect and importantly thank you for being part of ACH Group’s community.   
 
Looking back on 2024, we have achieved some amazing milestones. The launch of ACH Group’s strategy, ‘shaping tomorrow, together’ affirmed our commitment to support older people to live a good life, connecting them to their community through the delivery of quality care, services and accommodation.  
 
We know social connection and good health and wellbeing are two important elements of maintaining a high quality of life – and with this, we opened our brand-new Health Studio in Rostrevor.   
 
We also celebrated a national award, with Healthia, our newest Residential Care Home recognised for our innovative, small home model of care.  
 
But what truly stands out most when looking back on the year is the people, our community. We are privileged to share in the lives of so many individuals and families.  
 
It’s often the small things we do that have the greatest impact, and it fills me with immense pride to hear of the stories and moments across our organisation.  

As we approach the festive season, I hope you have the chance to pause, reflect and enjoy time with your friends and family. 
 
Thank you once again for being part of our community. We look forward to continuing to support you, and your loved ones in the New Year.

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Merry Christmas

Marry Christmas 🎁