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Our Culture

We appreciate that a good culture not only benefits our workforce but also benefits customers and residents, their families and the broader community.

ACH Group’s strong culture enables us to achieve our purpose, supporting older people to live good lives, by guiding and uniting us, challenging us to do our best, making a difference to the lives of customers and residents every day.

Our staff love what they do, aren’t afraid to take action, put their hands up for challenges and celebrate the uniqueness of everyone in our community. These four Service Behaviours guide us in all that we do, and ensure that the best in our workforce brings out the best in us.

The best in you brings out the best in us ACH Group principles

Equity and Diversity

ACH Group is non-denominational, not for profit organisation, that welcomes everyone; customers, residents and members of the workforce, as an individual, acknowledging and respecting all cultural backgrounds, religious and spiritual beliefs and practices, sexual orientation and gender identity.

We believe that supporting equity and diversity principles ensures the best possible outcomes for all members of our community.

We are proud of our diverse workforce with around 45% of employees born overseas and 30% speaking a first language other than English, reflecting the amazing array of cultures that make up Australian communities.

If you are looking for a rewarding career, in a welcoming and supportive culture, then view our current opportunities to see what roles may suit you.

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Good Lives Magazine

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21 hours ago

✨ Introducing Spotlight on Social - an activity shaped by staff feedback from the Have Your Say survey.

In response, the Social Team brought staff and residents together for a creative art class that celebrated the meaningful moments happening every day in activities. 🖌️🖼️

💬 Katey Elding, Head of Social, shared:
“Spotlight on Social was a chance to slow down, reflect, and come together to create something that truly captures the value of those moments.” 🌟🤝

Residents were also at the heart of Spotlight on Social, enjoying the chance to take part in something creative and collaborative with staff.

Many shared how much they valued the experience.

💬 Winifred from Highercombe reflected, "I thought it was wonderful. It was a sign of togetherness, which is a beautiful thing to be a part of."

A big thank you to all the Community Connector Leads for bringing this to life across the residential care and social teams. 👏

📸 A moment of focus and connection during the session at Highercombe Residential Care Home – check out the photos capturing creativity unfolding.
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✨ Introducing Spotlight on Social - an activity shaped by staff feedback from the Have Your Say survey. 

In response, the Social Team brought staff and residents together for a creative art class that celebrated the meaningful moments happening every day in activities. 🖌️🖼️

💬 Katey Elding, Head of Social, shared:
“Spotlight on Social was a chance to slow down, reflect, and come together to create something that truly captures the value of those moments.” 🌟🤝

Residents were also at the heart of Spotlight on Social, enjoying the chance to take part in something creative and collaborative with staff. 

Many shared how much they valued the experience.

💬 Winifred from Highercombe reflected, I thought it was wonderful. It was a sign of togetherness, which is a beautiful thing to be a part of. 

A big thank you to all the Community Connector Leads for bringing this to life across the residential care and social teams. 👏

📸 A moment of focus and connection during the session at Highercombe Residential Care Home – check out the photos capturing creativity unfolding.Image attachmentImage attachment+Image attachment