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For Interpreting services, please refer to achgroup.org.au/interpreter-services

Information on free aged care advocacy, disability advocates or how to escalate your complaint to an external agency can be found at achgoup.org.au/complaints or 1300 22 44 77.

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ACH Group
9 hours ago
ACH Group

This weekend marks a major milestone for aged care in Australia, from 1 November, the new Aged Care Act and Support at Home Program come into effect, putting older Australians firmly at the centre of care.

At ACH Group, we welcome this important reform which strengthens protections, lifts expectations across the sector, and sets out clear rights for older people based on dignity, respect, and choice.

The introduction of the new Aged Care Act marks a significant shift for older Australians and the organisations that support them. For customers, the Act brings a stronger focus on clinical care, higher quality standards, and a new approach to financial contributions. ACH Group has been committed to guiding customers through these changes helping them understand the new requirements, supporting their planning, and ensuring continuity of care as the sector evolves.

Preparing for these changes has involved a significant transformation across our organisation, updating systems, enhancing governance, training our teams, and supporting our people to embed the new standards in their daily work.

We are proud of this collective effort across ACH Group and the broader aged care sector. Together, we are creating a safer, fairer, and more person-centred aged care system that upholds the rights, dignity, and choices of older Australians ensuring every individual receives care tailored to their needs under the protections and standards of the new Aged Care Act.

Our sincere thanks to our 2,000-strong workforce for their professionalism, compassion, and commitment in preparing for this change, and to all those across the sector who have contributed to delivering this milestone reform.

Learn more about the new Aged Care Act and what it means for you at: bit.ly/4hBZDrJ ... See MoreSee Less

This weekend marks a major milestone for aged care in Australia, from 1 November, the new Aged Care Act and Support at Home Program come into effect, putting older Australians firmly at the centre of care. At ACH Group, we welcome this important reform which strengthens protections, lifts expectations across the sector, and sets out clear rights for older people based on dignity, respect, and choice. The introduction of the new Aged Care Act marks a significant shift for older Australians and the organisations that support them. For customers, the Act brings a stronger focus on clinical care, higher quality standards, and a new approach to financial contributions. ACH Group has been committed to guiding customers through these changes helping them understand the new requirements, supporting their planning, and ensuring continuity of care as the sector evolves. Preparing for these changes has involved a significant transformation across our organisation, updating systems, enhancing governance, training our teams, and supporting our people to embed the new standards in their daily work. We are proud of this collective effort across ACH Group and the broader aged care sector. Together, we are creating a safer, fairer, and more person-centred aged care system that upholds the rights, dignity, and choices of older Australians ensuring every individual receives care tailored to their needs under the protections and standards of the new Aged Care Act. Our sincere thanks to our 2,000-strong workforce for their professionalism, compassion, and commitment in preparing for this change, and to all those across the sector who have contributed to delivering this milestone reform. Learn more about the new Aged Care Act and what it means for you at: https://bit.ly/4hBZDrJ
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