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Strategic Plan
We’ve invested time in understanding our current and future customers better and what it is that people will want from us in the future.
Customer
We increased the depth of our customer knowledge on our journey to become a truly customer-centric organisation.
Quality Accreditation
Our ‘Rehabilitate and recover via early intervention’ initiative received a Better Practice Award from the Australian Aged Care Quality Review Agency.
Innovation Approach
We adopted an approach to Innovation that is driving meaningful value adds and new business opportunities.
Advocacy
We continue to challenge stereotypes associated with ageing.
Major Projects
Major Projects including Repat and ViTA services.
Housing Solutions
We have created new housing models with real points of difference, based on the research we have done with customers.
High Care Anywhere
We offered a range of High Care solutions to meet the individual needs of our diverse customers including Home Care 17, Respite, Transition Care and Healthy Ageing.

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Support at Home Guide

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Our Social and Wellbeing Guide presents some of the best experiences on offer at ACH Group residential care homes over the next three months. 🤩

🎶 Sing for Joy Resident Concert & Sing-along
🎅 Santa’s coming to town!
🎻 Mary’s Trio
🎉 New Year’s Eve
🎤 Me ’N Me Mates!
🕺 Movin’ Melvin Brown
🚴 ACH Group’s Cycling Challenge
🇦🇺 Australia Day BBQ
🏌️ ACH Group’s Golf Challenge
📸 Picture Yourself
💘 Valentine’s Day
🎵 Sing for Joy
🎨 Art Classes
🍹 Friday Happy Hour
🛋️ Armchair Travel – Italy, South Australia, Croatia
🚌 Bus Trips
🕶️ Virtual Reality
✨ And much more!

All social experiences are open to family and friends of residents to join in, connect and feel part of the community. ✨🙌✨

See what’s on or download the full guide as a pdf from our website 🔗 bit.ly/4iY8PWX
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