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2015 overview

Strategic Plan
We’ve invested time in understanding our current and future customers better and what it is that people will want from us in the future.
Customer
We increased the depth of our customer knowledge on our journey to become a truly customer-centric organisation.
Quality Accreditation
Our ‘Rehabilitate and recover via early intervention’ initiative received a Better Practice Award from the Australian Aged Care Quality Review Agency.
Innovation Approach
We adopted an approach to Innovation that is driving meaningful value adds and new business opportunities.
Advocacy
We continue to challenge stereotypes associated with ageing.
Major Projects
Major Projects including Repat and ViTA services.
Housing Solutions
We have created new housing models with real points of difference, based on the research we have done with customers.
High Care Anywhere
We offered a range of High Care solutions to meet the individual needs of our diverse customers including Home Care 17, Respite, Transition Care and Healthy Ageing.

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Support at Home Guide

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What services are available under Support at Home?

ACH Group services are tailored to meet your unique goals and preferences, falling into three main categories – clinical supports, independence and everyday living

Your dedicated Care Partner at ACH Group will collaborate with you to choose the right mix of services from your approved list and adapt your support as your situation changes.

✅ Clinical Supports
Access professional health services such as nursing care, occupational therapy, and physiotherapy, along with essential care management to support your health and wellbeing. 🩺💪

✅ Independence
Get help with personal care including showering, dressing, medication support, transport, and short-term respite care - supporting both you and your carers to live well and independently. 🚿🚗

✅ Everyday Living
Enjoy assistance with everyday tasks like cleaning, shopping, gardening, and meal preparation, making daily life easier, more comfortable, and more enjoyable. 🧹🌿🍽️

Discover how Support at Home can work for you and your lifestyle 🔗 bit.ly/4pBFt3C

Request a call from our Welcome Team today 🔗 bit.ly/4qlzZeF
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What services are av