Strategic Plan |
We’ve invested time in understanding our current and future customers better and what it is that people will want from us in the future. |
Customer |
We increased the depth of our customer knowledge on our journey to become a truly customer-centric organisation. |
Quality Accreditation |
Our ‘Rehabilitate and recover via early intervention’ initiative received a Better Practice Award from the Australian Aged Care Quality Review Agency. |
Innovation Approach |
We adopted an approach to Innovation that is driving meaningful value adds and new business opportunities. |
Advocacy |
We continue to challenge stereotypes associated with ageing. |
Major Projects |
Major Projects including Repat and ViTA services. |
Housing Solutions |
We have created new housing models with real points of difference, based on the research we have done with customers. |
High Care Anywhere |
We offered a range of High Care solutions to meet the individual needs of our diverse customers including Home Care 17, Respite, Transition Care and Healthy Ageing. |
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✨ The #WeekofAgeingWell is an initiative everyone can support.✨
‘Life not labels’ is a key message of the Week that encourages people to reflect on what may define us, including busting negative stereotypes about getting older, and to share our unique stories and interests that inspire and form meaningful connections, promoting healthy and happy living.
Here are some exciting ways you can benefit by getting involved:
🟢 Celebrate the contributions and value of older people in your community
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🟢 Opportunity to meet people from diverse backgrounds
🟢 Take on new roles and enhance your confidence as you share and learn new skills
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🟢 Combat feelings of loneliness and isolation
🟢 Tackle ageism by sharing stories and raising awareness
🟢 Raise the profile of your community as you highlight fun and interactive activities for all ages
Learn more here 🔗 bit.ly/3zKFuys
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