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Commonwealth Home Support Program (CHSP) Statements

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Support at Home Guide

Watch our TV Ad

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You may have seen Yvonne’s story in The Advertiser’s 100 Years, 100 Cards 💌 — a touching reflection on connection, community and the extraordinary power of being seen, inspired by her birthday celebration last year.

Today, as Yvonne celebrates another year around the sun, that same joy fills the room, with family, fellow residents at Kapara and children from St Peter's Woodlands Grammar School Early Learning Centre gathering beside her. 🎉🎂🥳

The occasion was made even more special with a morning tea shared in her honour, where CEO Linda Feldt offered heartfelt words of thanks, and Yvonne’s family gifted each child a small gift bag - a thoughtful gesture celebrating the beautiful bond they have formed with her. 🎁

It is a moment that reminds us every year is a gift 🎉 - and every connection, a legacy. ✨

Thank you, Yvonne, for the inspiration you continue to be. 🙌
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