Skip to content

We’re here to help!

We are currently experiencing a high volume of calls that may result in a longer than normal wait time.

We apologise for any inconvenience. For non-urgent enquiries, or questions relating to a recent statement please contact us using the below options.

Commonwealth Home Support Program (CHSP) Statements

For questions relating to your recent statement period (17 March – 31 March 2025), please firstly refer to our FAQs below.

For any other questions, or to speak with a member of our team please submit a Feedback Form.

FAQs

I have made a payment, but it is not showing on my statement

Payments and adjustments made after 31 March 2025 will appear on your following statement for the period 1 April – 30 April 2025.

I received my statement after the statement due date

We have been made aware that the delivery of statements was delayed due to the number of public holidays. Please arrange payment at your earliest convenience.

Submitting Feedback

Your feedback matters, you can submit feedback anytime by simply completing our online Feedback Form.

Other Enquiries

For all other enquiries, please submit a Contact Us Form.

Print or Share

Support at Home Guide

Watch our TV Ad

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Keep your body and mind active while making new friends through our social golf and lawn bowls programs! 🌞🤝

Lawn Bowls
Lawn bowls is a fun and friendly way to stay active and social. Learn handy tips and tricks from experienced players while enjoying the relaxed, social side of the game. Every session finishes with a lovely morning tea. ☕🍪

On Par Social Golf ⛳️
Enjoy a round of social golf that’s perfect for beginners keen to learn or seasoned players wanting to sharpen their skills. It’s golf with a social twist - where fun, laughter, and friendship are always on course. 😄🏌️‍

Golf Plus🏌️‍
Golf Plus is designed for all abilities, including people living with neurological conditions or memory loss. These small-group, one-hour sessions cover golf basics, followed by a relaxed coffee and chat ☕💬

Visit our website to learn more 🔗 bit.ly/3NclU4B
... See MoreSee Less

Keep your body and mImage attachmentImage attachment+1Image attachment