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FAQs – Frequently Asked Questions

We understand that you may have a lot of questions to ask about retirement living, here you’ll find answers to some of the most commonly asked questions.

Depending on your needs and preferences, there is a choice of either 1, 2 or 3 bedroom homes located across Adelaide.

We have a range of units available to suit most budgets and lifestyles.

Homes range from approximately $90,000 – $600,000 depending on the location and amenities.

Flexible finance options are available as well as tailored ownership options to cover the costs of future housing, health or home support services.

For complete peace of mind, all ACH Group Independent Living homes come with maintenance and gardening services (excluding rear yards) including 24-hour emergency call outs.

The service fee covers:

  • Repairs and maintenance to the unit
  • Council rates
  • Water rates and usage
  • Emergency Services Levy
  • Building insurance & Public Liability
  • Administration and village management
  • Gardening and maintenance of common grounds, painting and gutter cleaning

The service fee excludes, personal services, repairs and maintenance of additions, contents and legal liability insurance, electricity, gas, phone, internet and maintenance of the rear yard.

Yes, you can choose from a range of contract options to suit your budget and circumstances.

Plus, tailored ownership options are now available to help cover any future housing, health or home support services.

Please refer to our Ownership Options for more information.

Yes – ACH Group allows you to move in prior to the settlement of your home to help ease the stress of moving (subject to terms and conditions).

ACH Group homes are pet friendly; we welcome your small pet in most locations.

ACH Group homes are set amidst private, tranquil surroundings with the right balance of private and social spaces. Most units have a garage attached, or a carport/parking space located close by.

Most units also have easy care and private back gardens, giving you the opportunity to make your mark on your own new space.

ACH Group can offer a ‘subject to sale’ clause in your contract, which allows you 90 days to sell your current home.

We can also offer expert advice to help downsize and move from your old home, as we understand that it can be stressful and emotional when you have a lifetime of possessions and memories to pack up.

ACH Group’s maintenance team will take care of *gardening and maintenance services for you.

Plus, with 70 years experience in aged care, ACH Group can put you in touch with support services to optimise your health and wellbeing and keep you as independent as possible.

(*Excludes rear yard)

Contact us for more information.

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We also have the winners of the quarterly Service Moments Story Award!

This award recognises individuals or teams who champion our Service Behaviours of Love What We Do, Take Action & Responsibility, Put Our Hand Up for Challenges and Celebrate Uniqueness.

🏆The winners are Michael Dobie and Amy White, who were recognised for their leadership in developing ACH Group’s new Finger Food Guide. The guide enhances mealtime experiences by promoting independence and dignity, particularly for residents who find utensils challenging or enjoy handheld options. After extensive testing and feedback in collaboration with the Perry Park Memory Support Unit team, the guide was implemented across all residential care homes. It has since earned high praise from an independent assessor, who described it as a “fantastic, innovative tool” unlike anything seen in other organisations.

📸 Michael Dobie and Amy White are pictured here with Linda Feldt, CEO ACH Group.
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We also have the win