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FAQs – Frequently Asked Questions

We understand that you may have a lot of questions to ask about retirement living, here you’ll find answers to some of the most commonly asked questions.

Depending on your needs and preferences, there is a choice of either 1, 2 or 3 bedroom homes located across Adelaide and the Fleurieu Peninsula.

We have a range of units available to suit most budgets and lifestyles.

Homes range from approximately $90,000 – $600,000 depending on the location and amenities.

Flexible finance options are available as well as tailored ownership options to cover the costs of future housing, health or home support services.

For complete peace of mind, all ACH Group Independent Living homes come with maintenance and gardening services (excluding rear yards) including 24-hour emergency call outs.

The service fee covers:

  • Repairs and maintenance to the unit
  • Council rates
  • Water rates and usage
  • Emergency Services Levy
  • Building insurance & Public Liability
  • Administration and village management
  • Gardening and maintenance of common grounds, painting and gutter cleaning

The service fee excludes, personal services, repairs and maintenance of additions, contents and legal liability insurance, electricity, gas, phone, internet and maintenance of the rear yard.

Yes, you can choose from a range of contract options to suit your budget and circumstances.

Plus, tailored ownership options are now available to help cover any future housing, health or home support services.

Please refer to our Ownership Options for more information.

Yes – ACH Group allows you to move in prior to the settlement of your home to help ease the stress of moving (subject to terms and conditions).

ACH Group homes are pet friendly; we welcome your small pet in most locations.

ACH Group homes are set amidst private, tranquil surroundings with the right balance of private and social spaces. Most units have a garage attached, or a carport/parking space located close by.

Most units also have easy care and private back gardens, giving you the opportunity to make your mark on your own new space.

ACH Group can offer a ‘subject to sale’ clause in your contract, which allows you 90 days to sell your current home.

We can also offer expert advice to help downsize and move from your old home, as we understand that it can be stressful and emotional when you have a lifetime of possessions and memories to pack up.

ACH Group’s maintenance team will take care of *gardening and maintenance services for you.

Plus, with 70 years experience in aged care, ACH Group can put you in touch with support services to optimise your health and wellbeing and keep you as independent as possible.

(*Excludes rear yard)

Contact us for more information.

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Good Lives Magazine

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1 day ago

Special guests surprise Bessie on her 92nd birthday! 🎂🥳

A late-night phone call to a commercial talkback show has seen the start of an unlikely friendship between a radio host and an aged care resident.

That friendship grew this morning when Leith Forrest - Nights, the host of FIVEAA's evening talkback show paid Milpara resident Bessie Dickins a visit to celebrate her 92nd birthday.

He didn't come alone either, he brought some friends of the program.

Mark Hanel, State Manager of The Cheesecake Shop came bearing a custom birthday cake, and longtime talkback collaborator FiveAA Health Expert Tracey Yeend delivered Bessie a bunch of flowers. Show Producer Blake Flanagan brought his winning personality.

Bessie has been a regular caller on the show where she talks about the art classes offered at ACH Group's Milpara residential care home, which she actively participates in. 🎨

During the visit, Bessie gave the group a tour of Milpara's Art Room showing off her favorite pieces of art, gave a demonstration of her work and artistic process and shared a slice of cake in the cafe.

Leith said Bessie was a brilliant radio guest and had gained a great following among FiveAA staff and listeners over the years. 📻

"Bessie is welcome on FiveAA anytime, she is always engaging and has great stories to tell," Leith said.

"Over the years she hasn't just bonded with us she has really connected with our audience as well.

"Bessie is now Bessie from Rostrevor. When you call in and you are someone from somewhere - you know you've made it on our show," he laughed.

Bessie said she never expected to become someone to call into a radio station and only did it on a whim.

"Leith and his guest were talking about older people and their secrets to longevity so I just called in one night," she said.

"During the interview they asked if I had ever been to a radio station. I said I hadn't and they invited me to come into the studio.

"I've been talking with Leith and Blake ever since."

Bessie said she was delighted that they paid her a visit on her birthday.

🎉 Happy birthday Bessie! 🎉
... See MoreSee Less

Special guests surprise Bessie on her 92nd birthday! 🎂🥳
 
A late-night phone call to a commercial talkback show has seen the start of an unlikely friendship between a radio host and an aged care resident.
 
That friendship grew this morning when Leith Forrest - Nights, the host of FIVEAAs evening talkback show paid Milpara resident Bessie Dickins a visit to celebrate her 92nd birthday. 
 
He didnt come alone either, he brought some friends of the program. 
 
Mark Hanel, State Manager of The Cheesecake Shop came bearing a custom birthday cake, and longtime talkback collaborator FiveAA Health Expert Tracey Yeend delivered Bessie a bunch of flowers. Show Producer Blake Flanagan brought his winning personality. 
 
Bessie has been a regular caller on the show where she talks about the art classes offered at ACH Groups Milpara residential care home, which she actively participates in. 🎨
 
During the visit, Bessie gave the group a tour of Milparas Art Room showing off her favorite pieces of art, gave a demonstration of her work and artistic process and shared a slice of cake in the cafe. 

Leith said Bessie was a brilliant radio guest and had gained a great following among FiveAA staff and listeners over the years. 📻
 
Bessie is welcome on FiveAA anytime, she is always engaging and has great stories to tell, Leith said. 
 
Over the years she hasnt just bonded with us she has really connected with our audience as well. 
 
Bessie is now Bessie from Rostrevor. When you call in and you are someone from somewhere - you know youve made it on our show, he laughed. 
 
Bessie said she never expected to become someone to call into a radio station and only did it on a whim. 
 
Leith and his guest were talking about older people and their secrets to longevity so I just called in one night, she said. 
 
During the interview they asked if I had ever been to a radio station. I said I hadnt and they invited me to come into the studio. 
 
Ive been talking with Leith and Blake ever since. 
 
Bessie said she was delighted that they paid her a visit on her birthday. 
 
🎉 Happy birthday Bessie! 🎉Image attachmentImage attachment+1Image attachment