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Register your interest – residential care

Assessment

If you’re thinking about moving in to residential care, the first step is to have your needs assessed. A member of an ACAT (Aged Care Assessment Team) will meet with you to discuss your current needs and to help you work out what options are available to you.

Undergoing an assessment does not mean you are obliged to enter residential care – it is merely the first step in identifying what your needs are and how they might be met. We encourage a family member or friend to be present during the assessment – it’s always good to have someone close to you to talk things through.

Your doctor can help you arrange an assessment – or you can arrange one yourself by contacting an Aged Care Assessment Team in your area – call 1300 22 44 77 for more details.

After the Assessment

Following the assessment, you will receive a letter to let you know if you are eligible for Australian Government subsidised aged care services. The letter will advise what sort of services you’re eligible for, and why.

Once your ACAT Assessment is completed, please contact ACH Group’s Residential Welcome Team on (08) 8159 3530 or via email [email protected] to discuss what option is right for you and to receive an information pack.  Alternatively, you can download and complete an application pack, or use the form below to request an application pack be sent to you.  Once your application is completed, we will register your interest for a place at the home of your choice.  We will then contact you when a vacancy becomes available, but please advise us if your situation changes.

Download: Residential Care Enquiry Form [.pdf]

or submit your online enquiry below.

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Congratulations to Amy White, Operations Manager of ACH Group’s Central Kitchen, who has been announced as a finalist in the 2026 HESTA Awards for Individual Leadership in Aged Care.

At ACH Group, we know that food and dining are an important part of the resident experience, influencing enjoyment, choice and confidence in care. Amy has been recognised for her leadership in enhancing these experiences across residential care homes, driving improvements in quality, consistency, and customer satisfaction.

Her initiatives include picture menus to support resident choice, kitchen tours and chef visits to homes, and specialist nutrition expertise for texture-modified meals.

Under Amy's leadership, resident satisfaction has increased, positive feedback from residents and families has grown, clinical outcomes have improved, and team culture within the Central Kitchen has strengthened.

We're proud to see Amy's passion, innovation and commitment to continuous improvement recognised on the national stage and wish her every success in the HESTA Excellence Awards.
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Congratulations to A