Skip to content

Engagement Matters – Implementation Guide

Embedding sustainable training for frontline workers to engage effectively with residents living with dementia

The ‘Engagement Matters’ Implementation Guide (Guide) aims to equip Residential Aged Care Providers with the knowledge and tools to implement a dementia education and coaching model to inform frontline staff in engagement approaches to care.

The aim of the model is to provide education and coaching to build capability in recognising triggers to changed behaviour and promote effective engagement, communication and person-centred care practice.

Insights from the ‘Engagement Matters’ project inform this Guide.
ACH Group acknowledges the collaboration and support of ARIIA, Dementia Training Australia Queensland (DTA Qld) and Flinders University.

We thank Project Team Teresa Moran, Professor Lily Xiao, A/Professor Margaret Mac Andrew, Sandra Jeavons, Ivy Diegmann and the Highercombe Residential Home leadership team Anne Cross, Madison Nothrop and Julie Mettyear for designing, piloting and evaluating the ‘Engagement Matters’ Project.

Print or Share

Home Care Packages

Good Lives Magazine

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
17 hours ago

Over 170 residents from ACH Group’s retirement living communities gathered for the highly anticipated Quizmas in July event at Norwood Hotel and Woodcroft Hotel. ✨

Guests savoured a delightful choice of two festive main courses and scrumptious desserts, while being entertained by Will Metzer (Willy Metzer) and the Jazz it up band in a musical quiz extravaganza. Santa helped with handing out the quiz prizes just before the excitement peaked with a raffle featuring three grand prizes – congrats to all the lucky winners!

A big thank you to everyone who joined in the festive fun! 🤩
... See MoreSee Less

Over 170 residents from ACH Group’s retirement living communities gathered for the highly anticipated Quizmas in July event at Norwood Hotel and Woodcroft Hotel. ✨

Guests savoured a delightful choice of two festive main courses and scrumptious desserts, while being entertained by Will Metzer (Willy Metzer) and the Jazz it up band in a musical quiz extravaganza. Santa helped with handing out the quiz prizes just before the excitement peaked with a raffle featuring three grand prizes – congrats to all the lucky winners! 

A big thank you to everyone who joined in the festive fun! 🤩Image attachmentImage attachment+Image attachment