Engagement Matters – Implementation Guide
Embedding sustainable training for frontline workers to engage effectively with residents living with dementia
The ‘Engagement Matters’ Implementation Guide (Guide) aims to equip Residential Aged Care Providers with the knowledge and tools to implement a dementia education and coaching model to inform frontline staff in engagement approaches to care.
The aim of the model is to provide education and coaching to build capability in recognising triggers to changed behaviour and promote effective engagement, communication and person-centred care practice.
Insights from the ‘Engagement Matters’ project inform this Guide.
ACH Group acknowledges the collaboration and support of ARIIA, Dementia Training Australia Queensland (DTA Qld) and Flinders University.
We thank Project Team Teresa Moran, Professor Lily Xiao, A/Professor Margaret Mac Andrew, Sandra Jeavons, Ivy Diegmann and the Highercombe Residential Home leadership team Anne Cross, Madison Nothrop and Julie Mettyear for designing, piloting and evaluating the ‘Engagement Matters’ Project.
