ACH Group has appointed Ghislaine Entwisle to its Board.
Ms Entwisle brings more than 20 years of experience across private, public and non-government sectors with a strong focus on technology, transformation and improving customer outcomes.
With a background in commerce and information technology, she has governed major digital transformations to modernise digital platforms and make services easier to access and use, improving the overall customer experience journey, to ensure a seamless experience for customers. She is a highly regarded, values-driven leader known for bridging the gap between rapid technological innovation and robust risk governance.
Her leadership and expertise have been leveraged by global consulting firms including Accenture and Protiviti and she is currently the Head of Retail Assurance at ANZ bank.
Ms Entwisle said she was looking forward to contributing her experience to ACH Group at a time of significant change in aged care.
“Aged care should feel simple and reliable for older people,” she said.
“I believe when technology works well, you don’t notice it because it supports our workforce to spend more time building relationships and providing care that really matters.”
“I look forward to contributing my experience to support ACH Group’s purpose of Good Lives for Older People.
ACH Group Board Chair Imelda Lynch welcomed Ms Entwisle’s appointment, highlighting the value of her business and technological expertise.
“We are thrilled to welcome Ms Entwisle to the ACH Group Board,” she said.
“As ACH Group continues to navigate significant national changes and reform, Ms Entwisle’s experience in business management and technology will be invaluable.”
Ghislaine joins the ACH Group Board alongside Chair Imelda Lynch, Deputy Chair Tracey Scott, and Board members Mark Balnaves, Craig Holden, Robina Bradley, Scott Long and Michael Luchich.