Skip to content

Home Care Packages

Now: Support at Home

From 1 November 2025, the Australian Government is introducing the new Support at Home program, a significant change designed to make accessing in-home aged care simpler, more flexible, and truly responsive to your unique needs.

This program replaces the existing Home Care Package (HCP) Program and the Short-Term Restorative Care (STRC) Programme.

If you are currently receiving a Home Care Package, you will transition to the Support at Home program.

Your services will continue, but the way they are funded and managed will change to a streamlined model.

Whether you’re new to aged care or already receiving services through ACH Group, we’ll work closely with you to ensure you feel informed, confident, and supported through every step.

With ACH Group, you can access:

  • Allied Health Support: Physiotherapy, occupational therapy, podiatry, and more to support your health and mobility.
  • Everyday Living Assistance: Help with tasks like cleaning, gardening, meal preparation, and transport.
  • Personal Care: Dignified support with daily routines.
  • Social Connections: Opportunities to stay active and engaged in your community.

Why choose ACH Group

For over 70 years, ACH Group has been supporting older South Australians to live well as they age. We know aged care and provide a complete range of services, from help at home, social and health to finding a new home in retirement living or residential care.

  • Individualised support to understand and navigate your options.
  • As a full-service provider, ACH Group can support you at every stage in your life.
  • It’s your home care services, your way.
  • Your dedicated care partners work with you in developing and adjusting your care plan to make the most of your services.
  • Our Good Lives philosophy underpins all that we do, so when designing and delivering services, we consider what a good life means for you.
  • Worry free service management and complete transparency.
  • You’re in safe hands, ACH Group is a fully accredited provider with a multi-disciplinary, vetted, and trained workforce.
  • We’re here 24/7, giving you peace of mind and support when needed.
Call ACH Group on 1300 22 44 77 Press 2 to speak with the Welcome Team.

ACH Group is here to support you every step of the way

Whether you’re new to Support at Home, or looking to change providers our Welcome Team Consultants will help make your experience simple and stress-free.

Print or Share

Support at Home Guide

Watch our TV Ad

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

We are proud to reveal the winners of our annual staff awards – the ACH Group Way Awards.

Congratulations to…
🌟 The Highercombe Team for winning the Good Lives Award
🌟 Michael Dobie, Dietitian Lead, and Amy White, Operations Manager Holden Hill, winners of the Service Moments Award

What makes these awards truly special is that ACH Group staff both nominate and vote for the winners.

Read more about why Highercombe, and Michael and Amy were the chosen winners 🔗 bit.ly/3M1KPqO
... See MoreSee Less

We are proud to reveImage attachment