ACH Group Way Awards
At ACH Group, we offer a wide range of rewards, recognition programs, and benefits designed around what matters most to our workforce – from recognising and celebrating our culture, to supporting career growth, financial wellbeing, flexibility, health, and lifestyle.
Each quarter, ACH Group seeks nominations for individuals and teams who go above and beyond in championing high quality care and supporting older people to live and age well, in what is known as the ‘ACH Group Way Awards’.
These awards hold special significance as they are peer-nominated and peer-awarded. In 2025, across two award categories, there have been more than 45 nominations.
The awards categories:
- Good Lives Story Award – recognises individuals/teams who bring our 4Rs (Reablement, Real Experiences, Right Relationships, and Roles) to life to support Good Lives for Older People.
- Service Moments Story Award – recognises individuals/teams who champion our Service Behaviours of Love What We Do, Take Action & Responsibility, Put Our Hand Up for Challenges and Celebrate Uniqueness.
ACH Group Awards – 2025 Winners
This year, the winners were announced on 25 November revealing….
Winner of the Good Lives Award – The Highercombe Residential Care Team
Highercombe was nominated for its exceptional commitment to person-centred care, supporting a resident to live a good life through independence, connection and holistic support.
In this particular instance, a resident arrived with complex care requirements, and needed full mobility support, extensive personal care assistance, and help to achieve a healthy weight. Through the dedication of Highercombe’s multidisciplinary team and the 4Rs framework, the resident regained mobility, restored his dignity, improved his health, and built meaningful social connections. He ultimately returned home to live independently and continues to visit Highercombe, reflecting the genuine relationships formed. His journey showcases the team’s compassion and collaboration in delivering life-changing, person-centred care.
The resident ultimately returned home to live independently and continues to visit Highercombe, reflecting the genuine relationships formed. This journey showcases the team’s compassion and collaboration in delivering life-changing, person-centred care.
Winners of the Service Moment Award – Michael Dobie & Amy White
Michael Dobie, Dietitian Lead, and Amy White, Operations Manager Holden Hill were recognised for their leadership in creating ACH Group’s new Finger Food Guide.
The guide enhances mealtime experiences by promoting independence and dignity, particularly for residents who find utensils challenging or enjoy handheld options.
After extensive testing and feedback in collaboration with the Perry Park Memory Support Unit team, the guide was implemented across all residential care homes. It has since earned high praise from an independent assessor, who described it as a “fantastic, innovative tool” unlike anything seen in other organisations.
ACH Group Awards – 2025 Finalists
The following individuals and teams have been recognised for going above and beyond in championing the ACH Group Way in their roles.
Good Lives Story Award
Congratulations to the Highercombe Team who were nominated for their exceptional commitment to supporting residents to live a good life through independence, connection, and holistic care
In this particular instance, a resident arrived with complex care requirements, and needed full mobility support, extensive personal care assistance, and help to achieve a healthy weight. Through the dedication of Highercombe’s multidisciplinary team and the 4Rs framework, the resident regained mobility, restored his dignity, improved his health, and built meaningful social connections. He ultimately returned home to live independently and continues to visit Highercombe, reflecting the genuine relationships formed. His journey showcases the team’s compassion and collaboration in delivering life-changing, person-centred care.
Congratulations to Mikaylah Featherstone, Multiskilled Care Worker at Healthia!
Nominated by colleague Dikchhya Bhudhathoki, Mikaylah was warmly described as the ‘heart of the Healthia kitchen’. She received the award for bringing joy, connection and a personal touch to residents’ lives through her thoughtful baking, making each day feel special and memorable.
Mikaylah lives the 4Rs by ensuring residents feel valued and remembered, creating meaningful moments like birthday celebrations and afternoon teas with her delicious treats, and supporting their independence by helping them stay active and involved.
Congratulations to Fiona Evers, Care Manager from the Home Care Team, who has been recognised for doing an extraordinary job supporting ACH Group residents from Rose Park Retirement Living as the location undergoes renovation and development.
Since beginning as Transition Coordinator in December 2024, Fiona has provided exceptional support to the residents – many of whom have lived at Rose Park for many years – demonstrating deep understanding, trust, and transparency throughout the process.
Service Moments Story Award
Michael Dobie and Amy White, who were recognised for their leadership in developing ACH Group’s new Finger Food Guide
The guide enhances mealtime experiences by promoting independence and dignity, particularly for residents who find utensils challenging or enjoy handheld options. After extensive testing and feedback in collaboration with the Perry Park Memory Support Unit team, the guide was implemented across all residential care homes. It has since earned high praise from an independent assessor, who described it as a “fantastic, innovative tool” unlike anything seen in other organisations.
Jake Whelan, Home Care & Health Welcome Team Leader, and Lili Ganaye, Village Manager
Jake and Lili were nominated by colleague Kate Moody, Lawyer, after speaking with the daughter of an ACH Group customer who shared her family’s positive experience.
Jake and Lili were recognised for their compassion and professionalism in guiding the family through a complex aged care journey, making the process smooth, reassuring and stress-free. Their support helped the family feel confident and cared for every step of the way.
Congratulations to Vicki Judd, Site Clerk – Hospitality
Nominated by Amy White, Operations Manager, Vicki was recognised for her outstanding commitment and support. She consistently goes above and beyond to train and mentor her team, improve systems, and provide dependable, compassionate leadership – making her an invaluable part of the team and a true asset to ACH Group’s customers and residents.
Congratulations to Amanda Jonas, Multi Skilled Worker from Healthia, who has been recognised for her work establishing and growing the Coffee Club initiative at Healthia.
What began as a small gathering of residents in the central building has now grown into a weekly gathering of more than 30 who get together to enjoy each other’s company and a fresh barista-made brew.
The impact of Amanda’s small idea growing into something significant highlights the importance of creating genuine, meaningful experiences for residents.
At ACH Group, we’re redefining where a career in aged care can take you.
For over 70 years, ACH Group has been a trusted leader in aged care services in South Australia. Today, we are proud to employ more than 2,000 people who support older people to live good lives.
With 202 unique roles across our organisation, there are plenty of opportunities to upskill and grow your lifelong career in aged care.
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