ACH Group is proud to announce the launch of ECLIPTIX, an advanced technology platform set to transform the delivery of home care for older South Australians.
ECLIPTIX is ACH Group’s first digital end-to-end home care delivery platform, improving customer and workforce experiences by providing a single, comprehensive view of the customer, enhancing care delivery and streamlining processes.
Inspired by the concept of an eclipse, ECLIPTIX symbolises transformation and unity, offering seamless support from onboard to the payment of services.
ACH Group Chief Information Officer, Craig Carter said, “the platform is driven by the design principles of Customer First and Digital by Default, combining contemporary technology with improved internal processes to achieve operational excellence and delivery of high-quality care and services”
“I’m filled with immense pride looking back over the journey, a platform of this nature is nothing without the people behind it. The collaboration and dedication to curiosity and change across all teams at ACH Group has been a real highlight, and one that many people have felt.”
ACH Group Head of Business Transformation, Jane Sickerdich adds “this is just the start, we have built a great foundation for continued transformation, and introduction of greater capabilities and innovation.”
ECLIPTIX reflects ACH Group’s commitment to innovation, delivering best practice aged care by leveraging technology to meet the evolving needs of customers.