Skip to content

Interpreter Services

If you wish to contact ACH Group through the use of an interpreter, please contact the Translating and Interpreting Service (TIS) on 131 450 and ask them to call the ACH Group Customer Service Centre on 1300 224 477.

ach group graphic displaying interpreter information in different languages

If you have difficulty with your hearing or speech, you can contact the National Relay Service 24 hours a day, 7 days a week on TTY/voice calls 133 677 or ‘speak & listen’ 1300 555 727. They can assist you to communicate with us.

Print or Share

Support at Home Guide

Watch our TV Ad

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

It’s often the little moments that create the strongest connections. 💫

At Kapara Residential Care Home, our Engagement Leads shared a joyful and uplifting session with Annie Harvey, Human Capability Speaker and Gelotologist (The STILL Effect), exploring mindfulness, presence and laughter therapy.

With plenty of smiles and shared laughter, the session offered simple, practical ways to pause, reset and reconnect - showing how small shifts can support calm, wellbeing and connection in everyday life. 😊

Our Engagement Leads play a vital role in helping residents feel engaged, valued and connected, especially for those living with dementia or experiencing social isolation. Experiences like this support the care, warmth and presence they bring into our homes each day. 🌻

🎉 A big thank you to Annie for sharing your insights, warmth and practical wisdom, Michelle Williamson, Community Connector Lead for organising the session, and to our Engagement Leads for the important work you do every day.
... See MoreSee Less

Image attachment
Image attachment
Image attachment
Image attachment
Image attachment