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Interpreter Services

If you wish to contact ACH Group through the use of an interpreter, please contact the Translating and Interpreting Service (TIS) on 131 450 and ask them to call the ACH Group Customer Service Centre on 1300 224 477.

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If you have difficulty with your hearing or speech, you can contact the National Relay Service 24 hours a day, 7 days a week on TTY/voice calls 133 677 or ‘speak & listen’ 1300 555 727. They can assist you to communicate with us.

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As we continue to share our winners, next is our Service Moments Story Award.

This award recognises individuals or teams who champion our Service Behaviours of Love What We Do, Take Action & Responsibility, Put Our Hand Up for Challenges and Celebrate Uniqueness.

🏆 Congratulations to Delia Catalano and Christina Joshi, Care Workers at Milpara!

Recognised through a joint nomination, Delia and Christina were celebrated for their outstanding commitment to building meaningful, relationship‑based connections with residents.

Through compassionate, intentional actions and strong collaboration, they created opportunities for residents to reconnect, contribute, and maintain a sense of purpose, particularly for those experiencing social isolation or living with complex care needs.

📸 Delia received the award on behalf of the team alongside Jai Kaur, Executive Manager Care & Residential Services.
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As we continue to sh