Important Update: Support at Home Start delayed to 1 November 2025 | For more information click here.
ACH Group will listen to your needs and help support you to navigate the range of opportunities available to you.
We can assist you to determine if you are eligible for government subsidies, and refer you to My Aged Care for an assessment if required.
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When you choose ACH Group as your Home Care Package provider, we're with you every step of the way! From your very first contact, our friendly Welcome Team is here to guide you.
The Welcome Team will support you to:
💬 Understand how your Home Care Package can meet your assessed health care needs.
💬 Understand your Home Care Agreement.
💬 Understand fees and charges.
💬 Explain your rights and responsibilities.
💬 Ensure initial services or supports are in place.
💬 Advise the next step.
Ready to take the next step? Request a call with our Welcome Team 🔗 bit.ly/4evgQA7
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