Strategic Plan |
We’ve invested time in understanding our current and future customers better and what it is that people will want from us in the future. |
Customer |
We increased the depth of our customer knowledge on our journey to become a truly customer-centric organisation. |
Quality Accreditation |
Our ‘Rehabilitate and recover via early intervention’ initiative received a Better Practice Award from the Australian Aged Care Quality Review Agency. |
Innovation Approach |
We adopted an approach to Innovation that is driving meaningful value adds and new business opportunities. |
Advocacy |
We continue to challenge stereotypes associated with ageing. |
Major Projects |
Major Projects including Repat and ViTA services. |
Housing Solutions |
We have created new housing models with real points of difference, based on the research we have done with customers. |
High Care Anywhere |
We offered a range of High Care solutions to meet the individual needs of our diverse customers including Home Care 17, Respite, Transition Care and Healthy Ageing. |
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Good Lives Magazine
As we pause to mark Anzac Day, we reflect on the lives lost and sacrifices made by Australians during war time and beyond.
ACH Group is very proud to support many of Australia’s veterans as they age.
Anzac Day is significant for many within the ACH Group community. Among our residents, customers and workforce, you will find ex-service people, war widows, widows, parents, children of service personnel and many others who have a personal connection to Australia’s defence forces.
Anzac Day will be marked with services across the ACH Group Community to pay respect.
#AnzacDay2024 #LestWeForget
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